What are the responsibilities and job description for the Technical Delivery Manager with Salesforce - 15+ yrs exp - Only Locals (PA) position at Cortex Consultants LLC?
Job Title: Technical Delivery Manager – Salesforce & ERP Solutions
Location: King of Prussia, PA (Onsite) (4 days/week)
Mode of Client interview: virtual / if needed has to go for face to face at the client location
Key Responsibilities:
- Project Leadership: Lead the end-to-end delivery of .NET, Salesforce, and ERP solutions, ensuring they meet business requirements, timelines, and quality standards.
- Client Management: Serve as the primary point of contact for clients, managing relationships and expectations while ensuring client satisfaction.
- Team Management: Lead and mentor a cross-functional team of .NET developers, Salesforce consultants, and ERP specialists, ensuring effective collaboration and skill development.
- Technical Oversight: Provide technical direction and guidance to ensure best practices are followed in .NET development, Salesforce integration, and ERP system customization.
- Solution Design: Collaborate with business analysts and solution architects to design scalable, high-performing systems, integrating .NET applications with Salesforce and ERP platforms.
- Agile Methodology: Manage projects using Agile methodologies, leading sprint planning, daily standups, and retrospectives to ensure project progress and team alignment.
- Resource & Risk Management: Oversee resource allocation, budget management, and risk mitigation strategies to ensure project delivery on time and within budget.
- System Integration: Lead the integration of .NET solutions with Salesforce and ERP systems (SAP, Oracle, Microsoft Dynamics), ensuring seamless data flow and system functionality.
- Continuous Improvement: Drive continuous improvement in project delivery processes, tools, and methodologies to optimize performance and client outcomes.
- Documentation & Reporting: Maintain detailed project documentation, including technical specifications, status reports, and change management records.
- Issue Resolution: Troubleshoot and resolve any technical issues or blockers that arise during project delivery, ensuring minimal impact on timelines and quality.
Technical Skills:
- Expertise in .NET development, including C#, ASP.NET, and .NET Core.
- Hands-on experience with Salesforce implementation, customization, and integration.
- Solid understanding of ERP systems (SAP, Oracle, Microsoft Dynamics).
- Familiarity with RESTful APIs, microservices architecture, and system integrations.
- Experience with SQL databases, cloud platforms (AWS, Azure), and version control systems (Git, TFS).
- Leadership Experience: Proven track record in managing and mentoring technical teams, driving collaboration, and fostering a high-performance culture.
- Agile Experience: Strong understanding of Agile methodologies (Scrum, Kanban) and experience leading Agile project teams.
- Client Interaction: Experience managing client relationships, understanding business needs, and delivering tailored technical solutions.
- Certifications: Microsoft certifications (e.g., Azure, .NET Developer) and Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer) are a plus.
- Communication Skills: Excellent communication, interpersonal, and presentation skills, with the ability to interact with clients and internal teams effectively.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to think critically and resolve complex technical challenges.
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