Family Support Specalist

Begin or continue your Human Service career with Healthy Families today! The Healthy Families program through CAPCO Family Development program works with Cortland County Families to provide resources and support to empower individuals and encourage strong, healthy families. The Family Support Specialist position works frontline with families initiating contact and providing the support and resources deemed necessary.

• Position: Family Support Specialist
• Program: Healthy Families component of the Family Development Program
• Reports to: Program Supervisor, Healthy Families
• Status: Full-time, Non-Exempt
• Schedule: Monday through Friday, 8am-4pm for 37.5 hours per week
• Wage: $18-$19/hour

**Pay incentive available for the 2024-2025 Program Year**

Valid Driver's License is required for this position

Job Function: Responsible for establishing a trusting relationship with families through initiating and maintaining regular, long term contact with families for the purpose of strengthening the parent-child relationship, providing child development information, offering support in the areas of goal setting and problem solving through the performance of the following duties

Essential Duties and Responsibilities include the following. Other duties may be assigned.

· Initiate and maintain regular contact with families, primarily in their homes.

· While hours are typically Monday-Friday from 8-4 the availability for later appointment times with families may be needed.

· Conduct interviews in the home to identify at risk families and making appropriate referrals to community resources

· When in person visits occur, you will be required to travel throughout the county daily and the use of your personal vehicle may be required sometimes.

· Provide prenatal and other health education

· Assist families to strengthen parent-child relationships, provide resources as necessary.

· Assist parents to improve their skills to optimize the home environment for the child's well-being and safety.

· Timely and accurate documentation in a computer-based information system daily.

· Assist Program participants in making and attending health and human service appointments, including activities related to employment and educational goals.

· Keep the Program leadership advised on unified community concerns and issues on a regular basis through scheduled meetings.

· Applicant must be able to maintain strict confidentiality and appropriate boundaries with families based on policies by local agency and funding sources.

· Work cooperatively with other CAPCO programs and community agencies

· Maintain functional knowledge of other local, state, and federal programs relating to low income individuals. Work with other human services agencies in order to create more effective flow of service in the community.

· Participate in training programs which relate to job responsibilities.

· Home visiting is based on community health conditions, there will be times that most or all visits may be conducted virtually rather than in person.

Education and/or Experience

Minimum of a high school diploma or equivalent, plus 3 years’ experience or Associated degree in human service field with at least 1 year experience in working with or providing services to children and families, an ability to establish trusting relationships, acceptance of individual differences, experience and humility to work with the culturally diverse families, knowledge of infant and child development, willing to engage in building reflective capacity (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision, etc.), infant mental health endorsement preferred.

Certificates, Licenses, Registrations

Valid NYS Driver's License.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $18 - $19