What are the responsibilities and job description for the District Dental Director position at Cortland Dental & Braces - a Benevis company?
District Dental Director at Cortland Dental & Braces - a Benevis company summary :
The District Dental Director is responsible for the smooth operation of dental teams across multiple sites, coaching and mentoring doctors while ensuring adherence to regulations. This role involves managing personnel, supervising compliance, and enhancing patient satisfaction through effective program implementation. The position also includes collaboration with various dental specialists and community engagement to promote a positive image of the practice.
Overview : Job Summary :
T his position is responsible for the assimilation and smooth operation of productive dental teams across multiple sites. In conjunction with the Chief Dental Officer, VP of Clinical Performance, Chief Field Operations, Regional Dental Directors, and District Managers, this position is responsible for coaching / mentoring all doctors, the management and supervision of personnel, client / patient relations and satisfaction, and serving as a role model for office teams.
Essential Functions and Primary Responsibilities :
- Ensure adherence to all government and state dental board rules regulations, including CMS, HIPPA and OSHA regulations. Follow-up on all compliance and office audits within the CPM Audit Process with Chief Dental Officer.
- Develop, coach, train, and mentor doctors to reach performance potential, particularly for new doctors during their onboarding and ramp up period. Responsible for doctor engagement, retention, and those at risk due to performance, dissatisfaction, or seeking exit.
- In chair days verse administration / mentoring days will be determined by the Regional Dental Director based on number of offices (doctors) and district.
- Ensure doctors follow diagnostic and preventative ADA and AAPD Guidelines, Caries Risk Assessment (CRA), number of radiographs (ALERA principle), and sealants.
- Work closely with offices to ensure programs are effectively managed, staff is fully trained, SMART plans are developed and executed, and that customer service standards are met.
- Ensure doctors provide positive memorable experiences for patients and parents.
- Ensure doctors identify and refer patients for specialty services, as appropriate.
- Partner with Ortho, Oral Surgery, Endodontics, and General Anesthesia doctors and programs.
- Respond to and resolve clinical patient concerns within 24 hours at DM request.
- Ensure doctors are answering and responding to after-hours calls.
- Partner with Talent Acquisition in selection and on-boarding processes.
Non-Essential Functions and Responsibilities :
Qualifications :
Physical Requirements :
The nature of work requires the ability to :
We value teamwork, mutual respect, and cooperation. We do not practice unlawful discrimination, including harassment, or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.
Keywords :
Dental Management, Dentist Supervisor, Clinical Operations, Patient Care, Dental Compliance, Team Leadership, Healthcare Management, Regulatory Adherence, Patient Satisfaction, Mentorship in Dentistry
