What are the responsibilities and job description for the Scheduling Coordinator - South Surrey Smiles position at corusortho?
Join Our Team as a Scheduling Coordinator!
Welcome to South Surrey Smiles, where we pride ourselves on creating a friendly, fun, and engaging atmosphere for our team members, patients, and their families. Are you ready to be part of an amazing team? RDA’s & Hygienists looking to transition to an administrator role are encouraged to apply!
About the Role:
We’re seeking someone who delivers exceptional customer service with keen attention to detail. Our ideal candidate is friendly, accurate, and hospitality-focused, fitting seamlessly into our outstanding team.
Position Details:
Full-time, 4 days per week.
Competitive benefits package.
Bonus structure included.
Responsibilities:
Create an amazing patient experience, consistently going above and beyond.
Manage multiple tasks with competing timelines.
Handle phone calls, emails, and texts with professionalism.
Ensure schedules are fully booked and follow up with patients needing appointments.
Manage new patient calls and the recall system.
Monitor and run scheduling and patient care reports.
Oversee patient rewards hub activity.
Manage and process the letter queue efficiently
Process payments and issue receipts.
Participate in community events and activities associated with South Surrey Smiles.
Perform other tasks as required.
About You:
Minimum 1 year of experience in an orthodontic specialty role, with the ability to answer basic orthodontic questions (asset)
Proficient in Windows Office 11.
Experience with a multi-line phone system.
Familiarity with Edge2 dental software is an asset, but not required.
If you are passionate about providing exceptional patient care and want to work with a dynamic and supportive team, we’d love to hear from you. Apply today and join the South Surrey Smiles family!
#CAD
Salary : $24 - $30
