What are the responsibilities and job description for the Service Coordinator position at CorVel?
A company is looking for a CareIQ Service Coordinator I to provide administrative customer service and file management assistance related to ancillary healthcare services.Key ResponsibilitiesProvide telephonic customer service in a high-volume call-center environmentComplete accurate data review and entry, and verify treatment and appointment documentationEnsure regular updates to all case stakeholders and maintain compliance with departmental production expectationsRequired Qualifications, Training, and EducationHigh School diplomaPrior work experience in a detail-oriented customer service environmentAbility to learn and operate proprietary systemsComputer proficiency and technical aptitude with MS OfficeAbility to meet designated deadlines in a fast-paced environment