IT Project Manager 2

Position Summary

Under limited supervision, The Project Manager 2 performs on large projects or small programs, budget tracking, communications, progress monitoring and management reporting.​ The Project Manager 2 maintains a fully resource loaded schedule, tracks plans and activities, coordinates and monitors activities to ensure projects/programs are tracking on budget and on schedule; takes and publishes minutes; and communicates project status.  The Project Manager 2 must be technically competent in information technologies and promote the use of PMI best practices.

Primary Position Responsibilities

• Accountability and responsibility for overall project/program success from start to finish.
• Provides budget analysis, resource planning, and coordination of activities
• Works closely with business clients:
  • To gather, analyze and document all of the solution requirement details​
  • Define and refine a detailed scope of work for all project deliverables​
  • Develop a detailed project/program schedule to produce all of the required deliverables.
• Prepares and publishes MS Project and MS PowerPoint presentations communicating the status of projects and initiatives on a weekly basis
• Manage, monitor, escalate and communicate progress against the plan on a regular basis​
• Manages and tracks changes, issues, and risks associated with the project/program​
• Manages the acceptance of all formal project deliverables​
• Closes the project/program on completion of all deliverables​ 
• Leads, manages and monitors project/program teams to execute the project according to plan
• Follows established PMO project plans (i.e., change, schedule risk & issue)
• Proactively manages and resolves issues to minimize crises and escalations, while proactively informing and escalating to appropriate leadership level​
• Provides leadership, guidance and assistance to project team members throughout the project/program life cycle
• Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor
• Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support

Secondary Position Responsibilities 

• Attends all required company training and employee development
• Attends monthly department safety meeting or reviews material independently
• Performs other duties and activities as directed

Supervisory Responsibilities

• None

Position Requirements

Experience, Education and Certifications Required

• High School Diploma or G.E.D equivalency
• Bachelor’s Degree in business or a related field or equivalent work experience
• 3 - 5 years of experience in a Project Manager role
• Experience in managing cross-functional teams of diverse subject-matter-experts
• Experience managing multiple projects/programs with competing priorities
• Experience working with 3rd party suppliers/vendors

Experience, Education and Certifications Preferred

• Project Management Institute certification in project management or other related disciplines
• Experience with Microsoft Project
• Experience with Microsoft SharePoint
• Broad range of technology experience including programming, customer information systems, billing, report generation, analysis, etc.

Skills and Abilities Required

• Demonstrable competencies in planning and managing a project's/program’s Scope, Schedule, Cost, Resources, Quality and Risks
• Excellent written and oral communication skills​
• The ability to build, lead, develop, coach and motivate a project team.
• Proficiency with MS-Project & MS-Office and various other industry tools for Project Management
• Strong organizational and planning skills to oversee project/program deliverables
• Strong priority setting and delegation skills
• Ability to multitask in a dynamic environment
• Demonstrate attentiveness to quality and productivity
• Strong analytical, problem solving, negotiating and organizational skills
• Effective use of reading, writing, oral communications skills, presentation techniques, meeting mechanics and team building techniques
• Ability to lead project/program teams
• In-depth knowledge of project management practices and policies
• Strong written and documentation skills

Skills and Abilities Preferred

• Ability to operate office machinery, such as copier, fax machine and personal computer

Physical Requirements

• Operates office equipment such as a computer, telephone, fax machine, copier, etc.
• Indoor, office environment
• Ability to lift a minimum of 25 pounds
• Ability to drive occasionally as needed
• Ability to sit for long periods of time
• Requires frequent sitting, standing, walking, bending, and reaching
• Works extended hours as needed or directed
• Travels to conferences and/or training as necessary
• Uses computer for extensive periods of time
• Attends additional required training as assigned

Other Requirements

• Must have and maintain a valid Texas driver's license