What are the responsibilities and job description for the Front Desk Coordinator position at Cosmetic Physician Partners?
CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.
Radiant Divine Medical Spa, one of our valued partners, is looking for a Front Desk Coordinator to join their fast-growing, state-of-the-art clinic located in Medina, OH.
About The Clinic
Radiant Divine Medical Spa is Ohio’s premier destination for advanced aesthetic treatments. With locations in Avon, Brecksville, Chagrin Falls, and Medina, we specialize in injectables, laser therapies, skin rejuvenation, and body contouring. Founded in 2017, we are recognized for our expertise, innovation, and commitment to exceptional patient care.
About The Role
The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.
The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate. They should be flexible with scheduling, have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanour. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.
Work Schedule
This is a full-time onsite position with a dynamic schedule, including a mix of standard and extended hours throughout the week to accommodate patient care and clinic operations.
Responsibilities
Radiant Divine Medical Spa, one of our valued partners, is looking for a Front Desk Coordinator to join their fast-growing, state-of-the-art clinic located in Medina, OH.
About The Clinic
Radiant Divine Medical Spa is Ohio’s premier destination for advanced aesthetic treatments. With locations in Avon, Brecksville, Chagrin Falls, and Medina, we specialize in injectables, laser therapies, skin rejuvenation, and body contouring. Founded in 2017, we are recognized for our expertise, innovation, and commitment to exceptional patient care.
About The Role
The primary responsibilities of this role include scheduling client appointments, warmly greeting clients upon arrival, and maintaining a thorough knowledge of the services offered.
The ideal candidate will demonstrate exceptional patient care, possess excellent communication skills, and be well-spoken and articulate. They should be flexible with scheduling, have strong analytical and decision-making abilities, and exude a friendly, outgoing demeanour. Additionally, they must be able to multitask effectively, work well in a team, and be comfortable with basic computer and software applications.
Work Schedule
This is a full-time onsite position with a dynamic schedule, including a mix of standard and extended hours throughout the week to accommodate patient care and clinic operations.
Responsibilities
- Greet and check-in patients, ensuring a warm and professional welcome.
- Collect patient information and enter it into the system.
- Escort patients to exam rooms, ensuring they are comfortable.
- Maintain cleanliness and organization of exam rooms between appointments.
- Process patient check-outs and collect required fees.
- Answer phone calls, retrieve voicemail messages, schedule appointments, and direct calls to the appropriate staff.
- Prepare patient charts and handle all administrative tasks efficiently.
- Ensure the waiting area remains comfortable and tidy.
- Knowledge of medical terminology, cosmetic procedures, and skincare products is a plus.
- Minimum of 2 years of experience in a medical office or medical spa setting.
- Experience managing phone systems and scheduling in a medical office environment.
- Excellent communication, organizational, and multitasking abilities.
- Proficiency in computer systems and typing skills.
- Competitive Compensation Package – Offering a salary that recognizes your skills and experience.
- Health & Dental Benefits – Comprehensive coverage to prioritize your well-being.
- 401(k) Matching – Plan for the future with our generous 401(k) matching program.
- Aesthetic Industry Perks – Enjoy free and discounted services and products.
- Great Culture & People-First Organization – Join a fun, drama-free environment that rewards collaboration and values those who help foster a positive workplace.
