What are the responsibilities and job description for the Insurance Service Representative position at Cost Wise Insurance?
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
Position: Client Service Representative
Location: Ventura Blvd, Studio City (Near Universal Studios)
Location: Ventura Blvd, Studio City (Near Universal Studios)
At Cost Wise Insurance, we’re dedicated to providing exceptional service to our clients, and we’re looking for a Client Service Representative to join our growing team! Whether you’re new to the insurance industry or have experience, this is the perfect opportunity to jumpstart your career in a supportive, fast-paced environment.
As a Service Representative, you’ll be the frontline of our customer experience—helping to nurture relationships with existing clients, handling renewals, and managing incoming service calls. If you’re someone who enjoys problem-solving, is passionate about helping others, and thrives in a team setting, then we want YOU!
What We’re Looking For:
- Newcomers welcome! No insurance experience? No problem! We’ll train you to succeed.
- A service-oriented individual with a passion for providing exceptional client experiences.
- Someone who is organized, friendly, and detail-oriented, with the ability to multi-task.
- A team player who enjoys collaborating and contributing to a positive work environment.
Key Responsibilities:
- Client service focus: Handle incoming calls, manage renewals, and address any client inquiries or service needs.
- Manage client relationships: Provide timely, friendly, and professional service to maintain and strengthen client connections.
- Process renewals: Help clients review and renew their policies, ensuring their coverage meets their needs.
- Problem-solving: Resolve client issues, provide information, and offer guidance on their insurance policies.
- Cross-sell when appropriate: Identify opportunities to suggest additional coverage or services.
- Stay organized: Manage client documentation and ensure all tasks are completed accurately and efficiently.
- Ensure compliance: Follow industry standards and company protocols for every interaction.
What You Bring:
- No experience required – we welcome newcomers with a willingness to learn and grow.
- Previous customer service experience is a plus (especially in a call center or office setting).
- Licensed or not? Doesn’t matter! We’re happy to work with you whether you have your insurance license or are working on getting it.
- Excellent communication skills – you’re able to interact with clients with warmth, clarity, and professionalism.
- Detail-oriented with strong organizational skills and the ability to handle multiple tasks at once.
- Positive attitude – you’ll be working with clients, and a friendly demeanor goes a long way.
- Team player – you’ll work alongside a supportive team of experts who want you to succeed!
Why Cost Wise Insurance?
- Great opportunities for growth – start your career with us and build your skills.
- Comprehensive training – we’ll teach you everything you need to know to succeed, whether you’re licensed or not.
- Supportive work environment – be part of a team where your contributions are valued.
- Flexible hours – full-time and part-time positions available.
- Competitive pay – $16-$20/hour (depending on experience) bonuses.
Salary and Benefits:
- Base salary performance bonuses – earn based on your success!
- Ongoing professional development – we invest in your growth, offering continuous training and learning opportunities.
- Work in an exciting location on Ventura Blvd in Studio City, close to Universal Studios and prime shopping areas.
Are you ready to help clients and build long-lasting relationships in the insurance industry? Don’t wait – we’re hiring NOW, and we want to hear from you! Apply today to join our passionate team at Cost Wise Insurance.
This description focuses on a welcoming and supportive atmosphere for newcomers to the industry while still highlighting the importance of client service. The tone is motivating, giving potential candidates the confidence to apply regardless of their experience or licensure status.
Salary : $50,000 - $100,000
