Quality Assurance Analyst – Point of Sale Solutions

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Quality Assurance Analysts are responsible for ensuring quality across team/domain specific applications. This is accomplished through: software/web testing; evaluating, and approving of development tasks as completed for their team/domain; developing, modifying and executing software strategies and test plans; analyzing and writing test standards and procedures; maintaining documentation of test results to assist in debugging; and modification of software.

The QA position is responsible for adhering to standardized QA policies, processes and documentation standards, overseeing and/or participating in all aspects of project testing, overseeing IS POS QA test environments, providing technical guidance to less senior QA team members, and ensuring schedule adherence for assigned projects. This position will work closely with POS Systems Analysts to help with unit testing and ensure an understanding of code changes up front. Additional collaboration will include working with POS Systems Analysts to ensure there is training and a clean hand off of changes to support. This position will collaborate with Warehouse Solutions, Networking, Membership

(CRM), Middleware & Integration, Enterprise QA, and Ancillary teams.

If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.

ROLE

• Designs, develops, and executes software test strategies, test plans and test scripts.
• Confirms accuracy and completeness of functional, integration, system, end to end, and acceptance test plans.
• Designs, creates and approves (or oversees the creation and approval of) project test cases, scripts and conditions as well as QA-related documentation.
• Develops and ensures adherence to standardized software quality assurance best practices, policies, processes and controls as it pertains to the Software Development Life Cycle (SDLC)
• Develops and communicates accurate project estimates based on testing dependency analysis as requested by the project/management team.
• Analyzes and determines test dependencies including QA environment, QA tools, training, build and deployment plans and communication processes.
• Analyzes relevant business content and participates in requirement gathering sessions providing input on requirement and design documents, assessing requirements for testability, clarity, purpose, inherent ambiguity, contradictory functions and implementation.
• Develops, documents and leads the Defect Management process .
• Ensures test cases are traceable to originating story/requirement and those tests fully test feature requirements and/or user story acceptance criteria.
• Manages defects appropriately by assigning, monitoring and providing timely communication through the defect lifecycle.
• Conducts QA risk management process throughout the test plan phase defining and differentiating between risk, defect, and issue.
• Identifies and resolves problems often anticipating issues before they occur or before they grow; develops and evaluates options and implements solutions.
• Participates in requirements and uses case reviews.
• Provides accurate estimates for QA resources and testing schedules.
• Creates and gains project approval on project test plans.
• Creates and/or oversees the creation and approval of project test cases.
• Works on overseeing or generating all QA-related documentation.
• Ensures cleaning and maintaining the POS lab, equipment and storage areas.
• Creates and maintains QA environments within Costco and as needed with vendor partners.
• Assists with requirement tracing through the test cycle process.
• Manages initiating, developing, updating new and or existing documentation, processes, service tickets and training.
• Ensures adherence to standardized QA policies, processes and documentation standards.
• Collaborates with Development to resolve defects uncovered during testing cycles.
• Coordinates in-house, external and UAT testing and certification processes.
• Identifies better systems and procedures to automate or improve our QA processes.
• Assists with helping to mentor and develop other members of the IS POS QA team.
• Stays up to date with source code, version management, and code deployment standards and utilizes this knowledge to ensure that QA processes and procedures for test environments are followed and that the integrity of the various environments are not compromised.
• Manages QA data repository and the test data content necessary for audit process and reviews.
• Assists with standardized reporting and QA metrics.
• Manages weekly QA status reports.
  
  

Required

• Strong knowledge of HP ALM - similar test tools (Microsoft Azure DevOps, Micro Focus Octane, Aha, Jira, Trello)
• Strong knowledge of a typical SDLC, SOA and/or DevOps methodology.
• Experience working on QA teams as part of agile processes and methodologies.
• Must be a self starter, with the ability to work independently, with different groups and teams, utilizing solid communication skills.
• Available to support the business as needed including nights, weekends, after hours and on-call.
• Ability to produce solid test results in both quantity and quality.
• Excellent troubleshooting, analytical, and problem solving skills.
• Excellent testing resource planning and test scheduling skills.
• Ability to produce effective software test plans and test cases.
• Solid understanding of build tools and software configuration management standards.
  
  

Recommended

• Minimum 4 years’ software/hardware quality assurance experience.
• Minimum 3 years’ experience testing in one or more of the following environments: 4690 OS supported application i.e. IBM/TGCS SA, ACE, GSA, Chain Drug and/or Windows Server POS Applications ie. NCR, Retalix, Wincor, Fujitsu, Cash recycling solutions, PDX, CHEC, Price Checkers, Payment solutions (integrated and semi-integrated).
• Working knowledge of Toshiba SKY/4690 OS.
• Working knowledge of Toshiba ACE/SKY/4690 regression tools.
• Working knowledge of MQ and DIF and system messaging.
• Working knowledge of Toshiba 4690 POS hardware.
• Working knowledge of integrated and semi-integrated POS payment systems.
• Strong understanding and working knowledge of PCI, SOX and Data Governance.
• Demonstrated knowledge of Costco business areas including but not limited to - Buying, Membership, ancillary and Warehouse Front End.
• Minimum 2 years’ hands-on experience using regression automation tools.
• 2 years’ experience creating test automation scripts.
• 2 years’ as a test lead preferred.
• 2 years’ experience with MS SQL Server or DB2 and the ability to write basic SQL queries.
• Experience with multiple Costco business areas/systems.
• Degree in computer science or related technical field preferred.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
  
  

Required Documents

• Cover Letter
• Resume
  
  

California applicants, please click here to review the Costco Applicant Privacy Notice.

Pay Ranges

Level 1 - $32.60/hr - $45.67/hr

Level 2 - $85,000 - $115,000

Level 3 - $105,000 - $135,000

Level 4 - $125,000 - $160,000

We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas .