What are the responsibilities and job description for the Systems Analyst - Point of Sale Solutions position at Costco?
Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.
This is an environment unlike anything in the high-tech world and the secret of Costco’s success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.
Come join the Costco Wholesale IT family. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.
Systems Analysts are responsible for the definition, refinement, design, testing, and implementation of highly technical requirements based on the business / functional requirements communicated by the Product Owner. System Analysts are also responsible for the preparation and publication of technical documentation (e.g., release notes) that support the continuous delivery of software. Systems Analysts are experts in identifying and analyzing defects within their products, and work with various members of a delivery team to ensure the deliverables produced align with the guidelines and standards defined by architects.
The Systems Analyst will work with, and when needed, lead cross-functional development teams and vendors to deliver high quality products based on collaborative vision and values through a steady release plan using agile delivery methods as well as performing system, application and data analysis. The work will include developing, testing, and supporting user and data interfaces providing direction on technical designs and the configuration of the Point of Sale platforms; collaborating with business stakeholders, business analysts, IT infrastructure, and development teams to capture, justify, and prioritize technology needs and issues; and performing the tasks necessary to develop and implement new solutions in Costco’s Point of Sale environment.
If you want to be a part of one of the worldwide BEST companies “to work for”, simply apply and let your career be reimagined.
ROLE
● Defines highly technical requirements aligned to functional requirements defined within user stories.
● Performs systems and data analysis on applications/products to understand functional design requirements, and performance accuracy and efficiency.
● Collaborates with technical and non-technical teams to define, design, test, and implement specific functional requirements of the system, as specified by the Product Owner and technology stakeholders (e.g., Systems Architects, Full Stack Engineers).
● Develops, implements, and tests detailed system design requirements in applications (including updating 3rd party applications, team sites and collaborative tools) based on the acceptance criteria outlined within user stories.
● Identifies, designs and implements configurations in applications as defined by business requirements.
● Designs, develops, tests, and deploys software solutions complying with standards, guidelines, and best practices.
● Works with application teams to develop manual / automated test plans to validate the functionality implemented throughout the development lifecycle.
● Develops requirement traceability matrices to confirm the delivery of functional and non-functional requirements within a given product/application.
● Identifies and communicates improvement opportunities (functional and non-functional) to improve product quality and performance based on the input provided by technology team members (e.g., Systems Administrators, Product Owners, Full Stack Developers).
● Defines detailed technical requirement documentation aligned to the blueprints and technical designs prepared by System Architects.
● Supports the root cause analysis and remediation process to resolve defects and/or issues reported by product/application teams and stakeholders.
● Translates highly technical specifications into clear non-technical requirements that can be understood by product owners and other business stakeholders.
● Supports the implementation of best practices for scalability, supportability, ease of maintenance, and system performance.
● Prepares release notes outlining the functional and technical changes introduced by application teams within a given release.
● Collaborates with product team members to ensure technical requirements implemented by application teams adhere to the guidelines and standards defined by architects.
● Supports the definition of test data requirements.
● Installs, configures, tests, and supports a variety of Point of Sale applications.
● Designs specific applications as assigned, including traceability back to requirements.
● Creates test scripts and executes adequate unit and system testing while providing necessary test documentation.
● Provides mentoring and support to both project and area team members.
● Creates strong relationships with vendor’s product development groups.
● Partners with management to initiate projects and develop and manage solution scope.
● Develops technical specifications by collaborating with technical and non-technical teams, translating functional designs into technical designs, validating macro designs and reviewing micro designs.
● Designs, develops, and executes testing protocols to include: unit testing, integration testing and system testing, as driven by the requirements.
● Performs systems and data analysis on applications to understand functional design requirements determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
● Manages, defines, drives, and executes as needed, the implementation of configurations across applications and interfaces.
● Assists teammates in growing and developing the skills necessary to grasp team application concepts and tool suite.
● Identifies and resolves problems, often anticipating issues before they occur or before they grow; develops and evaluates options and implements solutions.
● Participates in the development of deployment and release work plan tasks within a phase.
● Coordinates, plans, designs, and produces deliverables for the training phase.
● Develops and ensures adherence to establishment of standards, best practices, governances, and patterns.
REQUIRED
● 3 years’ experience with Toshiba ACE.
● 3 years’ experience with Toshiba 4690 OS and hardware solutions.
● Strong understanding and working knowledge of PCI, SOX, and Data Governance.
● Self-starter, with the ability to work independently, with different groups and teams, utilizing solid communication skills.
● Strong understanding of evolving industry standards and technologies in the Point of Sale environment.
● Strong leadership and organizational skills.
● Excellent analytical skills and demonstrated ability to effectively troubleshoot and provide solutions.
● Demonstrated strong communication skills, both verbal and written.
● Responsible, conscientious, and possesses a passion for excellence.
● Strong work ethic, demonstrated attention to detail and excellent time management skills.
● Available to support the business as needed including nights, weekends, after hours and on-call.
Recommended
● Deep understanding of evolving Point of Sale industry standards and technologies.
● Thorough understanding of Agile/Scrum product development frameworks, principles, and values.
● Demonstrated knowledge of Costco business areas including - Buying, Membership, and Warehouse Front End.
● Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.
Required Documents
● Cover Letter
● Resume
California applicants, please click here to review the Costco Applicant Privacy Notice.
Pay Ranges:
Level 2 - $90,000 - $120,000
Level 3 - $115,000 - $145,000
Level 4 - $135,000 - $175,000
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT-Recruiting@costco.com
If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.
Salary : $120,000 - $175,000
