What are the responsibilities and job description for the Point of Sale Operations Coordinator position at Noo-Kayet Development Corporation?
Point of Sale Operations Coordinator Job Summary
We're seeking a skilled and customer-focused individual to fill the role of Point of Sale Operations Coordinator at our caf in The Point Casino and Hotel. As a key member of our team, you'll have the opportunity to work in a dynamic and fast-paced environment, providing top-notch service to our valued customers while contributing to the overall success of our business.
Primary Responsibilities:
Essential Qualifications:
We're seeking a skilled and customer-focused individual to fill the role of Point of Sale Operations Coordinator at our caf in The Point Casino and Hotel. As a key member of our team, you'll have the opportunity to work in a dynamic and fast-paced environment, providing top-notch service to our valued customers while contributing to the overall success of our business.
Primary Responsibilities:
- Deliver exceptional customer service, ensuring that every interaction is positive and memorable.
- Process transactions accurately and efficiently, using cash, credit cards, and mobile payments with precision and speed.
- Provide menu information and answer questions about food and beverages, showcasing your product knowledge and enthusiasm.
- Maintain a clean and organized workspace, adhering to high standards of hygiene and tidiness.
- Collaborate with kitchen staff to ensure seamless order processing, promoting effective communication and teamwork.
- Resolve customer complaints and issues promptly and professionally, exceeding customer expectations and building loyalty.
- Comply with all food safety and casino regulations, prioritizing the well-being of customers and colleagues alike.
Essential Qualifications:
- Previous experience in a cashier or customer service role, preferably in a caf or restaurant setting.
- Strong math and cash-handling skills, with a keen eye for detail and accuracy.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse groups of people.
- Able to stay calm and organized in a fast-paced environment, adapting to changing circumstances with ease.
- Must be 18 years of age or older, with a valid ID.
- A positive, team-oriented attitude and willingness to learn, grow, and take on new challenges.
- Flexible availability, including nights, weekends, and holidays, with a commitment to meeting business needs.
