What are the responsibilities and job description for the Program Assistant (Positive Choices) position at Council on Aging of Southwestern Ohio?
Council on Aging of Southwestern Ohio (COA) is a nonprofit organization dedicated to enhancing quality of life for older adults, people with disabilities, their families and caregivers. We promote choice, independence, dignity and well-being through a range of services that help people remain in their homes for as long as possible. COA is a state-designated Area Agency on Aging, serving a 5-county region.
Position Description: Assist program with various reports, completing customer service calls to members and assistance with non-clinical tasks within the program.
Essential Job Functions and Responsibilities:
- Data entry including but is not limited to inputting new members, documenting member conversations, and researching reporting needs
- Generate Monthly Activity Reports for all Regions.
- Generate Program Billing Reports and submit to Manager for processing and approval
- Process Positive Choices Team Mileage
- Process Positive Choices Team Mail
- Assist with Ad Hoc reports in CareDirector as needed
- Assist with scheduling meetings for the Positive Choices Team and Manager
Qualification Requirements:
- High school diploma with two years of relevant experience.
- Advanced proficiency in MS Word, Excel, Access and PowerPoint, with the ability to learn new software applications as needed.
- Ability to problem solve and work independently with good organizational skills and the ability to manage multiple tasks.
- Excellent organizational skills with the ability to pay close attention to details.
- Excellent written and oral communication skills.
Council on Aging is proud to be an equal opportunity employer. Council on Aging considers qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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