Lead Life Skills Coach/ Discharge Coordinator

We have an opening at our YES Tulsa location. The role of Lead Life Skills Coach/Discharge Coordinator requires a minimum of 5 years work experience in the mental health field or related social service field, along with at least 1 year of team lead or supervisory experience. The position also requires a willingness and ability to work irregular hours as needed to maintain quality service delivery. A current Oklahoma Driver's License, a good driving record, and the ability to provide reliable transportation are essential. Knowledge of local community resources is a plus.

The starting hourly rate for Team Lead/Discharge Coordinator is $21.50

Do you enjoy making a difference in the lives of patients and your community? Come join our community here at Counseling & Recovery Services of Oklahoma. Where building better lives happen daily!

Counseling & Recovery Services of Oklahoma provides mental health and substance abuse treatment, physical health care management and wellness services for over 5,000 children and adults annually. We are Oklahoma's only community mental health center certified in the Sanctuary model of care. Using this model, the agency provides trauma-informed care helping to create an environment of safety, identify and manage emotions, process loss and help clients create a future of growth and change. Due to tremendous growth, we are hiring a Lead Life Skills Coach/Discharge Coordinator at our YES Tulsa location. As a member of our CRS team, you will have the opportunity to improve the quality of life for our patients by delivering one-on-one clinical guidance and support.

Benefits

• Competitive 2024 Market Value Salaries.
• 4% 403B Employer "Gifted" Contribution.
• 3% Merit and 4% Bonus Increase Potential.
• 10 Paid Holidays, and 2 Floating Holidays.
• Up to 4 weeks Vacation time.
• Gym Membership Stipend.
• Affordable Medical, Dental & Vision Plans.
• Employer-paid Life Insurance.
• Employer-paid Long Term Disability.
• Continuing Education Stipend up to $500.
  
  

Special Knowledge, Skills And Abilities

• Ability to establish working relationships with clinical, administrative, and support staff as well as community partners to develop professionalism and coordination within the team.
• Must possess good working knowledge of community social service resources, basic crisis management skills, behavioral health resources, ability to provide trauma-informed care and a commitment to the Sanctuary Model components.
• Ability to communicate clearly and in an emotionally intelligent manner with clear, polite, and respectful communication with staff, clients, and the community-in person, through written correspondence and on the telephone.
• Must always demonstrate professional and ethical behavior as well as the ability to maintain confidentiality guidelines for interactions regarding client information.
• Ability to work well under pressure, meeting deadlines with efficiency and consistency while maintaining a balance between good physical and mental health and the job requirements.
• Certification in mental health services or related field may be required to provide services, i.e Case Management Certification, Wellness Coach Certification.
• Basic computer knowledge and ability to use Microsoft software such as Outlook, Excel, and Word.
• Understands and promotes Trauma-Informed Care practices.
  
  

Example Of Position Responsibilities

• Practice and promote the Sanctuary Model's seven commitments: nonviolence, emotional intelligence, social learning, open communication, social responsibility, democracy, and growth/change.
• Conduct initial phone contact if needed (or face-to-face if a walk-in) using the identified form, consult with the triage therapist regarding the appropriateness of the referral, and follow up with client regarding the therapist's and provider's recommendations. Make referrals for clients as needed and based on Treatment Team recommendations.
• Obtain ROIs, complete discharge CDCs and Discharge Summaries, and coordinate the closure of discharged residents from GoHealth (EMR). Provide surveys to clients and guardians to gather feedback.
• Assis the URC Program Director with employee shift schedules.
• Follow up with the client/family no later than 24 hours after discharge.
• Develop and provide a comprehensive Discharge Plan, including details of where the client is going, how they will get there, and who they will see in the next phase of treatment.
• Review withe CCBHC status of new admits daily and inform appropriate communication with collaborating agencies.
• Participate in clinical staffing to ensure the smooth integration and transition of clients into or between various aspects of the URC service delivery system. Attend regular staff meetings with other crisis interventions team personnel to coordinate cases and review intervention outcomes as a means of enhancing the provision of future crisis intervention services.
• Update URC Client Data and CCBHC Measure Data; work collaboratively with the PD and FD to provide an adequate number of clients served at URC for SAMHSA, ODMHSAS, DMH, etc.
• Provide supervision and oversight for URC Life Skills Coach staff. Participate in providing written supervision and performance evaluations of Life Skills Coaches as requested by the Program Director.
• Assist the URC Program Director in coordinating, staffing, hiring, and training processes.
• Monitor and update listings/directories of services for accurate representation of the Center and analyze referral trends. Represent our Centers at various events, such as health fairs.
• Assess the satisfaction of referring external stakeholders and clients; recommend and implement changes based on feedback. Collaborate and liaise with law enforcement officers, local hospitals, medical providers, outpatient clinics, and others in the planning provision, and evaluation of services.
• Maintain close communication with the supervisor and other clinical and administrative staff to ensure the highest quality of services are delivered to clients.
• Maintain current clinical case records and other required documentation in a manner that meets established requirements. Utilize appropriate de-escalation techniques with clients who are agitated, anxious, angry, or in other vulnerable emotional states.
• Perform additional duties as assigned by the supervisor.
  
  

Other Duties: Perform other duties as assigned by the Program Director.

Physical Requirements: While performing the duties of this job, staff member regularly is required to stand, walk, sit for extended periods of time, use hand to finger and moving fingers in a repetitive motion manner or feel controls; and reach with hands and arms. Staff members may frequently lift and/or move up to 25 pounds.

While performing the job duties, the employee will provide transportation and be able to travel locally and out of town as needed/directed and may be exposed to changing weather conditions.

Drug Free Workplace Policy

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license does not exclude any applicants; however all employees are subject to the Counseling & Recovery Services of Oklahoma Drug Free Workplace Policy.

EEO/AA Employer/Vet/Disabled

Counseling & Recovery Services of Oklahoma (CRS) is committed to the full inclusion of all qualified individuals. As part of this commitment, CRS will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Frank Jeffries, Human Resources Director by calling 918-392-5817