What are the responsibilities and job description for the Mental Health Intake Coordinator position at Counseling Resource Services, Inc?
We are looking for an experienced Intake Coordinator to be a liaison that manages all processes and personnel related to initiating mental health services effectively and provides ongoing oversight and coordination. The ideal employee is experienced in high volume phone calls and electronic communications. Is detailed oriented, can follow up on incomplete tasks and has an engaging personality. A background in sales would be beneficial.
Responsibilities & Duties
· Complete 40-50 daily calls to referral agencies, clients, and clinical staff to coordinate referrals
· Complete authorizations and insurance eligibility screening
· Create and enter new patient referrals in an Electronic Medical Record
· Keep track of the patient's referrals and ensure that clients are scheduled
· Scheduling assistance
· Record and report on referrals, census, and keep up to date with schedules
· Maintain contact with referral agencies to ensure feedback is provided in a timely manner
· Communicate respectfully and effective will with patients
· Basic administrative tasks
· Update referrals status as PENDING or COMPLETED as needed
Qualifications & Skills
- Excellent Communication Skills (Written and Oral).
- Self-motivated and independent worker
- Team player
- Effective communicator
- Able to Multitask.
- Detailed Oriented.
- High School or greater
- Excellent customer service skills.
- Good organizational and time management skills.
- Willingness to adapt to new tasks and problem-solving skills
- Have at least 1 year of Electronic Medical Record (EMR) Experience
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Winter Garden, FL (Required)
Work Location: In person
Salary : $15 - $16