Concierge Desk position for Luxury Condominiums

We are looking for a dependable individual with the maturity and experience needed to meet the job requirements of Luxury Concierge. If you have previous experience in a customer service role or have retired from such a position but are interested in working part-time, we would love to hear from you! This role offers the opportunity to provide exceptional service and build lasting relationships with residents in one of the city's premier luxury condominiums. We are seeking resumes from qualified candidates of all ages.

Responsibilities:

Resident Relations

• Respond to resident requests promptly and professionally, striving to go over and above expectations.
• Advocate for resident needs and maintain detailed resident information.
• Foster a positive environment and drive continuous improvement in resident experience.

Desk/Lobby Support

• Provide access for guests and visitors
• Assist with package/parcel management and deliveries
• Assist with amenity reservations
• Attend to phone, email, and in-person requests

Required Skills/Abilities:

• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite and ability to navigate software applications.
• Strong organizational skills with keen attention to detail.
• Outstanding interpersonal skills and a customer-centric mindset.
• Reliable attendance and commitment to providing consistent service.

Physical Requirements:

• Ability to work at a desk for extended periods and lift up to 30 pounds when needed.

Qualifications:

• High school diploma or equivalent.
• 2 year of customer service experience preferred.
• Experience in the hospitality industry is highly preferred.
• Availability for day shifts on weekdays and Saturdays

Schedule:

• Part-time; Thurs evening 5-7 p.m. Sat 12-5 p.m. every other Sun 12-5 p.m.
• Opportunities for additional hours may be available once training is complete.
• 4-6 hour shifts are typical

Work Location:

• On-site at one location in Omaha, NE.

Join us at Counterparts and be part of a team dedicated to delivering exceptional service and creating memorable experiences for our residents. Apply now to embark on a rewarding career as a Desk Concierge in luxury condominium living!

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 7 – 12 per week

Application Question(s):

• Can you pass a background check?

Experience:

• Hospitality: 2 years (Required)

Work Location: In person

Salary : $15 - $17