What are the responsibilities and job description for the Night Auditor position at Country Inn and Suites By Radisson?
Job Summary
We are seeking a detail-oriented and customer-focused Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of the hotel during overnight hours. This position involves managing front desk responsibilities, conducting night audits, and providing exceptional guest services. The ideal candidate will possess strong communication skills and a commitment to hospitality.
Responsibilities
- Perform night audit procedures, ensuring accuracy in financial reporting and data entry.
- Manage front desk operations, including check-ins and check-outs for guests.
- Address guest inquiries and concerns promptly, providing excellent guest relations.
- Maintain accurate records of room availability and reservations.
- Handle phone calls efficiently, utilizing phone etiquette to assist guests with their needs.
- Collaborate with other hotel departments to ensure seamless service delivery throughout the night.
- Ensure the security of the hotel premises during overnight shifts.
- Prepare daily reports summarizing occupancy, revenue, and other key metrics for management review.
Requirements
- Previous experience in front desk operations or guest services within a hotel environment is preferred.
- Strong knowledge of hotel management systems and night audit processes is advantageous.
- Excellent phone etiquette and interpersonal skills to foster positive guest relations.
- Ability to work independently during night shifts while maintaining attention to detail.
- A commitment to providing outstanding hospitality and ensuring guest satisfaction.
If you are passionate about delivering exceptional service in the hospitality industry and thrive in a dynamic environment, we encourage you to apply for this rewarding position as a Night Auditor.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Overnight shift
Ability to Commute:
- Champaign, IL 61822 (Required)
Ability to Relocate:
- Champaign, IL 61822: Relocate before starting work (Required)
Work Location: In person
Salary : $15
