What are the responsibilities and job description for the Guest Service Rep / Front Desk position at Country Inn & Suites by Radisson, Bentonville...?
Part-Time positions available!! Exciting opportunity to be a part of a Winning Team and gain valuable experience in the hospitality industry. No experience needed!!
Perks
Paid Time Off; Employee Discounts
Team Member Responsibilities:
- Positive attitude while focusing on providing an Exceptional Guest Experience at all times.
- Greets and engages the Guest. Determines a guest reservation and assigns rooms, verifies payment and issues room keys.
- Follow up and follow through on all aspects of the hotel.
- Presents options and alternatives to guests and offers assistance in making choices.
- Answer phone calls and assist with any requests.
- Makes and confirms reservations.
- Posts charges such as room and market.
- Communication to the appropriate hotel personnel.
- Complies with all necessary reporting procedures in documenting customer requests.
- Handles accounting of money, receipts, guest accounts and credit through Operating System and completion of reports required.
