What are the responsibilities and job description for the Front Desk Associate position at Country Inn & Suites?
Join the team at Country Inn & Suites by Radisson in Rapid City, SD, where you'll find a host of compelling reasons to make us your workplace of choice:
Prime Location: Enjoy the convenience of a prime location with easy access to public transportation, amenities, and a variety of nearby dining options, making your workdays both efficient and enjoyable.
Work-Life Balance: Benefit from a perfect blend of work and leisure opportunities, with attractions like the Uptown Rapid Mall, a movie theater, and a Planet Fitness gym within walking distance, enabling you to maintain a healthy work-life balance.
Career Growth Opportunities: Seize the chance to grow professionally within the hotel, as we prioritize promoting from within, offering you the opportunity to advance your career with us.
Flexible Schedule: Enjoy flexibility in scheduling, with options available to accommodate varying needs such as part-time shifts and different hours, ensuring you can balance your work commitments with personal responsibilities.
Employee Benefits: Access a range of employee benefits designed to support your well-being and enhance your overall experience as a member of our team.
Team Support: Experience a supportive team environment where collaboration is key, and we work together to maintain the cleanliness and comfort of our hotel, ensuring a positive experience for both guests and staff.
Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:
- Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
- Dining Deals: Get discounts on food and beverages at our outlets.
- WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.
- Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
- Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
- AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
- Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
- Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.
At Country Inn & Suites by Radisson in Rapid City, SD, we offer more than just a jobwe provide a fulfilling career opportunity in a supportive and dynamic work environment. Join us and become part of a team dedicated to excellence and growth.
Responsibilities
- Responsible for making room reservations and checking guests in and out of the Hotel.
- Issues room keys, Pamphlets, discount cards, etc.
- Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
- Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
- Arranges transportation for guests.
- Compute bills, post charges, collects payment and makes change for guests.
- Runs various reports - hand written and computer.
- Maintain the cleanliness and neatness of the front desk and lobby area.
- Wear a uniform up to property standards and nametag at all times on property.
- Other duties may be assigned to meet business needs.
Other Qualifications:
- Must be 18 years or older.
- Must have strong computer skills and ability to learn hotel property management system(s).
- Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
- Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
- Working knowledge of MS Office required, hotel property management systems a plus.
- Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.
- Dependable with reliable transportation and the ability to work a flexible schedule.
- Ability to stand for extended periods of time.
Benefits for full-time Associates:
- Health / dental / vision / life
- 401k plan with 3% match after one year of employment
- Company-wide discounts on hotel rooms and restaurants
We offer daily pay to all Associates through ZayZoon!!!
An equal-opportunity employer
