What are the responsibilities and job description for the Front Desk Manager position at Country Inn & Suites?
Overview
We are seeking a highly organized and proactive Front Desk Manager to oversee our front office operations. This role is essential in ensuring a smooth and efficient workflow while providing exceptional customer service. The ideal candidate will possess strong time management skills, excellent organizational abilities, and a commitment to fostering a welcoming environment for both staff and visitors.
Responsibilities
- Manage daily front desk operations, including scheduling and coordinating appointments.
- Provide outstanding customer support by addressing inquiries and resolving issues promptly.
- Maintain an organized office environment through effective calendar management and office management practices.
- Ensure the front desk area is welcoming, professional, and well-maintained at all times.
- Utilize Google Suite and other software tools to manage communications and documentation effectively.
- Train and supervise front desk staff, ensuring adherence to company policies and procedures.
- Collaborate with other departments to facilitate smooth operations across the organization.
- Monitor office supplies inventory and place orders as necessary.
Experience
- Proven experience in a front desk or office management role is preferred.
- Strong computer literacy with proficiency in Google Suite and other office software.
- Excellent customer service skills with a focus on creating positive experiences for clients and visitors.
- Demonstrated ability to manage time effectively while juggling multiple tasks in a fast-paced environment.
- Exceptional organizational skills with attention to detail.
- Previous experience in customer support or related fields is a plus.
If you are passionate about delivering top-notch service while managing an efficient front office, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Relocate:
- Waterloo, IA 50701: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15
