What are the responsibilities and job description for the Hotel Front Desk Clerk/Receptionist position at Country Inn & Suites?
Job description
Front Desk clerk responsibilities include checking in guests, handling their requests and taking reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Balance the cash drawer and log receipts
- Keep the lobby area and working area clean
Skills
- Proven experience as a Front desk clerk or in a similar role, preferably in the hospitality industry
- Experience with management software like choice advantage etc.
- Good problem-solving skills
- Strong customer service skills
- The ability to multitask
- Strong written and verbal communication skills
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 24 – 40 per week
Schedule:
- 8 hour shift
- Evening shift
- Overnight shift
Work Location: In person
Salary : $14 - $15
