What are the responsibilities and job description for the Part Time Night Auditor/Front Desk Clerk position at Country Inn & Suites?
We are seeking a front desk agent for our night shift to join the team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. You should have excellent communication skills and a passion for hospitality.
Duties:
Greet guests and provide them with outstanding customer service
Check-in and check-out guests efficiently and accurately
Answer phone calls and respond to guest inquiries
Assist guests with reservations, room changes, and other requests
Handle guest complaints or concerns with empathy and professionalism
Maintain a clean and organized front desk area
Collaborate with other hotel departments to ensure guest satisfaction
Perform night audit duties as needed
Qualifications:
Need to have experience with a choice brand hotel or a hotel at least.
Familiarity with phone systems and computer software used in the hospitality industry
Excellent phone etiquette and strong communication skills
ability to provide exceptional guest services and maintain positive guest relations
strong attention to detail and organizational abilities
If you are a customer-focused individual with a passion for hospitality, we encourage you to apply for the position of front desk agent. Join our team and help us create memorable experiences for our guests. Apply now!
Job Type: Part-time
Pay: $13.00 per hour
Expected hours: 8 – 16 per week
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Work Location: In person
Salary : $13
