What are the responsibilities and job description for the Housekeeper position at Country Inns & Suites?
We are looking for a housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition.
Responsibilities
- Change and replace all bed linens and towels.
- Sanitize and clean all restrooms.
- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
- Vacuum/mop all floors.
- Restock all room amenities.
- Assure all rooms are set up to company standards.
- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
Guest Service
- Offers guests assistance whenever possible.
- Responsible for resolving escalated customer relations issues.
- Answers inquiries pertaining to hotel policies and services.
- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
- Responsible for positively representing and promoting the property.
- Ensures systems and procedures are in place and followed for guest safety and security.
Skills
- High School Diploma, GED, or equivalent years of relevant work experience required.
- Previous housekeeping experience highly preferred.
- Ability to efficiently work under time constraints.
- Superior customer service skills.
- Ability to work with cleaning chemicals.
- Must be able to lift, push, and pull 25-50 pounds frequently.
- Able to work a flexible schedule.
Job Type: Full-time
Pay: $14.50 - $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Holidays
- No nights
Work Location: In person
Salary : $15 - $15
