What are the responsibilities and job description for the Lead Customer Service Representative position at COUNTRY VISIONS COOPERATIVE?
Job Details
Description
Country Visions Cooperative is looking to fill a full-time Customer Service Team Lead at our Brillion location.
Country Visions Cooperative is an agriculture based cooperative dedicated to service and building long-term relationships from generation to generation. We are proud to trace our roots back to 1923. The agronomy division provides products, services and knowledge for farmers to successfully grow crops in their fields. Come work with excellent team members in a successful and growing organization.
A Customer Service Lead is responsible for overseeing a team of CSR’s, managing day-to-day operations, ensuring high quality customer service interactions, monitoring team performance, identifying areas of improvement, and acting as a mentor to the CSR Team.
COMPANY BENEFITS
- First shift hours
- Flexible scheduling
- Excellent work-life balance
- Competitive pay, depending on experience and qualifications
- Paid time off
- Annual profit sharing
- Paid holidays and additional annual floating holidays
- 401K with a company match well above the market average
- Medical insurance – 70% of premiums covered by Country Visions Cooperative
- Optional Health Savings Account with a large company match
- Dental and vision insurance
- Flexible Spending Account
- 100% Company paid Life Insurance, Short-Term Disability, and Long-Term Disability
- Employee Assistance Program
- Health and Wellness Program
- Premium Pay for On-Call hours
Qualifications
JOB RESPONSIBILITIES
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QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS
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Come join the Brillion team at Country Visions Cooperative! We look forward to hearing from you!
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