What are the responsibilities and job description for the Warranty Specialist position at County Line Auto Parts?
Responsibilities:
* Process warranty claims in a timely and accurate manner.
* Ensure proper documentation for all claims based on factory or distributor requirements.
* Reconcile warranty receivables and payments, posting credits as needed.
* Resubmit rejected claims promptly or obtain authorization to write them off.
* Track warranty parts by tagging them with repair order numbers and disposal dates.
* Arrange for parts to be shipped to the factory, distributor, or properly scrapped.
* Maintain service records and ensure compliance with warranty policies.
* Stay updated on factory recalls and service bulletins to process claims correctly.
Qualifications:
* Experience in warranty processing, service, or dealership operations preferred.
* Strong attention to detail and organizational skills.
* Ability to track, reconcile, and follow up on payments and claims.
* Proficiency in computer systems and data entry.
* Knowledge of factory warranty policies is a plus.
* Knowledge of powertrain
* Mechanical knowledge and background
*ASE Certified a plus
Experience:
* Associate’s degree in business or a related field, or similar work experience.
* Three to five years of experience, preferably in data entry or accounting.
* Good computer skills, especially with word processing and spreadsheets.
* Well-organized, detail-focused, and goal-oriented.
* Able to handle multiple tasks and set priorities effectively.
* Strong written and spoken communication skills for clear and professional interactions.
The Automotive Warranty Administrator needs to understand and follow safety rules, operating instructions, and manuals. They should be able to write basic reports and emails while communicating clearly with customers, clients, and coworkers in both small and large groups. Good speaking and writing skills are important for sharing information in a professional way.
Job Type: Full-time
Pay: $45,000.00 - $65,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Experience:
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Kingsville, MO 64061 (Required)
Ability to Relocate:
- Kingsville, MO 64061: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $65,000