IT Analyst & Engineer

Description

Closing Date: 3/28/25

Interviews will be held on either of these dates: 4/28, 4/29, or 4/30. 

Healthcare Benefits:   

• Family Health Insurance - Monthly Premium of $320.16
• Single Health Insurance – Premium paid in Full by Employer
• HEALTH INSURANCE DEDUCTIBLES COVERED IN FULL WITH A VEBA ACCOUNT FUNDED BY EMPLOYER

BASIC FUNCTIONS:

• This position functions as a coordinator and advanced technical leader for analysis, engineering, infrastructure, compliance, data management, servers, firewalls, network switches, and security. This includes focusing on understanding business needs and translating them into technical solutions and focuses on the technical implementation and maintenance of IT systems. This position ensures the computer networks are secure, stable, and meet the needs of the county. This position requires a strategic thinker and a passion for technology.

ESSENTIAL FUNCTIONS:

Server, Network, Security, Coordination, and Technical Leadership

•  Administer, monitor, and maintain the organization's IT infrastructure, including servers, networks, and cloud platforms.
• Configure, install, maintain and support network hardware devices such as routers, switches, firewalls, and their associated connectors to the county’s data network.
• Provide advanced technical expertise and support. Troubleshoot and resolve technical issues escalated from other county IT positions. Install, manage, and update all county servers.
• Manage and maintain a computer network, including installing and configuring hardware and software, troubleshooting and installing new software modifications, completing documentation, and training department staff.
• Designing and implementing network architectures, including local area networks (LANs), wide area networks (WANs), and virtual private networks (VPNs). Configuring virtual local area networks (VLANs).
• Troubleshoot mission-critical and advanced, complex connectivity issues.
• Perform daily monitoring and troubleshooting of server, or mid-range type of devices, by checking event logs, backup status, disk space, memory, allocation and other functions as appropriate for the specific server-based device.
• Configure and maintain Active Directory, Azure AD, and associated identity technologies.

System Security, Network Security, Compliance, and Forensics

• Stay current with industry’s best practices, security trends, and compliance regulations related to identity and access management.
• Implement security controls to safeguard identities and data and actively participate in security assessments and audits.
• Support other security platforms, integrations, such as EDR, SIEM, and ensure compliance with CJIS Security Policy, BCA, HIPAA, and FTI using CIS Controls Framework.
• Implement and enforce security best practices to protect sensitive data and maintain regulatory compliance.
• Maintain data security, integrity and privacy by implementing back-up operations, workstation and server security, and password protection. Ensure that electronic files and hardware are protected from theft and intrusion.
• Provide immediate on-site and remote support for mission critical systems.

Project Management

• Plan, execute, and oversee IT projects, ensuring they are delivered on time and within budget.
• Define project scope, objectives, and milestones, and manage resources effectively.
• Coordinate special projects relating to network, midrange server, computer usage, office automation, and any technological systems.

System Analysis and Design

• Evaluate current IT systems, processes, and infrastructure to identify areas for improvement.
• Develop and maintain technical documentation for systems, processes, and procedures.

Data Management and Analysis

• Manage data storage, backup, and recovery systems to safeguard critical information.
• Extract, transform, and analyze data from various sources to provide insights for decision-making and process improvement.

Documentation

• Document all assigned procedures clearly and precisely. Provide documentation and instruction for technology processes and configurations.

Advanced Help, Technical Support, and User Support

• Provide professional, customer-focused advanced technical support for end-users and other IT Department staff.
• Provide technical support to end-users, addressing hardware, software, and connectivity issues.
• Provide immediate on-site and remote support for mission critical systems including law enforcement systems.

Other Duties

• Maintain database inventory of computers, licenses, and parts.
• Assist with the creation, testing, and maintenance of a Disaster Recovery Plan and Cyber Security Plan for assigned technologies that identify critical county business processes and computerized systems, site preparation requirements, and application system recovery materials.

Qualifications

MINIMUM QUALIFICATIONS:
Education and Experience:

• Bachelor’s degree in Computer Science or related field.
• Four years of experience in an approved computer related field with increasingly advanced experience in implementing and managing firewalls, servers and network technology.
• Substitutions: Associate degree in a computer-related field plus six years of experience in an approved computer- related field with increasingly advanced documented experience in implementing and managing firewalls, servers and network technology.
• Or an equivalent combination of education and experience sufficient to perform the essential functions of the job.

Certificates/Licenses Required:

• Valid driver’s license and proof of personal vehicle insurance.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Required at Entry:

• Skill in reading and analyzing technical information to determine the usefulness of hardware and software.
• Analytical, organizational, diagnostic, and problem-solving skills.
• Ability to work independently or as a member of a team. Ability to multi-task on a variety of tasks, projects and issues.
• Ability to develop and maintain respectful and cooperative working relationships with outside consultants, vendors, and staff countywide.
• Ability to lift and carry up to 60 pounds.

Salary : $320