What are the responsibilities and job description for the Human Resources Generalist position at County of Chester, South Carolina?
POSITION SUMMARY:
Responsible for the administration of the County's employee benefits program; ensures compliance with statutory, regulatory and contractual requirements. Responsible for daily core HR functions, such as recruitment, employee relations, compensation and compliance.
ESSENTIAL FUNCTIONS:
This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
- Plans, organizes, and manages the County’s employee benefits programs.
- Performs enrollments, changes, and terminations to group health, dental, vision, life, and other employee benefits.
- Manages employee benefits for Active, Retired, COBRA, and Survivors.
- Performs administrative support and/or coordinates work for the Director.
- Answers, inquiries, provides information and resolves complaints from the public or employees regarding assigned functions and activities, which often requires the use of judgment and the interpretation of policies, rules and procedures.
- Compiles statistical data and information, maintains various records, and prepares special and periodic reports.
- Ensures work complies with financial and contract requirements; reconciles vendor billings and ensures that authorized payments are correct and reflect the appropriate enrollees.
- Coordinates and consults with vendors, third party administrator (TPA), as well as medical facilities and contracted physicians.
- Prepares a variety of correspondence, reports procedures, reports and other written materials.
- Prepares and directs the preparation of a variety of written correspondence, reports, procedures and other written materials.
- Demonstrates courteous and cooperative behavior when interacting with the public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
- Receives, reports, and tracks all Worker’s Compensation claims including the arrangement for initial medical care.
- Receives, reports, and tracks all Property and Liabilities insurance claims ensuring that all necessary documentation is completed and submitted along with photographs of damage and estimates for repair.
- Organizes, schedules, and sets up for employee events such as Retirement Drop-ins, Health fairs, Employee Meals, etc.
- Administer FMLA for the County as well as assisting with ADA.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience:
Bachelor’s degree or associate degree with experience in a similar environment is required. Bachelor’s degree in business administration or other related field preferred. Must have previous experience working with the public and/or employees. Customer service skills along with professional and interactive skills for employees are necessary. Must have strong computer skills.
Required Knowledge and Skills
Knowledge of:
- Principles, practices and techniques of employee benefits programs.
- Principles and techniques of preparing effective informational materials.
- Computer applications related to work.
- Customer service.
- Records management principles and practices.
- Correct business English, including spelling, grammar and punctuation.
- Techniques for dealing with a variety of individuals from various ethnic and social backgrounds.
- Possess a proactive temperament and be willing to act to resolve issues in an effective manner.
- Calculating figures and amounts.
- Ability to read, analyze, and interpret insurance policies, claim forms, accident reports, and other technical forms and documents.
Skill in:
- Administering a comprehensive employee benefits program.
- Assisting in the development and implementation of goals, objectives, policies and procedures and work standards.
- Meeting goals and objectives and providing customer services in the most cost effective and efficient manner.
- Interpretation and explanation of employee benefit plans, contracts and agreements.
- Data analysis.
- Interpreting, applying and explaining applicable laws, codes and regulations.
- Maintaining accurate records and files.
- Compiling and summarizing information and preparing periodic or special reports.
- Using initiative and independent judgment within established procedural guidelines.
- Organizing your own work, setting priorities and meeting critical deadlines.
- Using tact, discretion and prudence in dealing with those contacted in the course of the work.
- Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
Preferred:
- PEBA Experience
- 3 – 5 Years of Human Resources Experience
REQUIRED CERTIFICATES, LICENSES, AND REGISTRATIONS:
Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
- Driver’s License
- Notary (To be obtained within 6 months of hire)
PHYSICAL DEMANDS & WORKING ENVIRONMENT:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a typical office setting and use standard office equipment; stamina to sit for extended periods of time; strength and agility to lift and carry up to 20 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate over the telephone, radio and in person.
This job description is not deemed to constitute a contract of employment. All employees of the County are in an “At Will” status whose employment may be terminated at any time, with or without notice or cause.
