Case Aide - Children and Family Services

Salary : $46,545.00 - $69,817.00 Annually

Location : Brainerd, MN

Job Type : Full-Time

Job Number : 2025-00009

Department : Community Services

Opening Date : 01 / 28 / 2025

Closing Date : 2 / 7 / 2025 4 : 30 PM Central

Position Objective

This position is accountable for the performance of case management functions of moderate complexity. It requires proficiency within the competencies associated with the practice of case management. The primary objective of the assignment is to optimize client functioning through the assessment of client needs and the development of client service plans that identify priorities, outcomes, strategies and resources to achieve desired outcomes.

The Case Aide, under direction of a social worker or public health nurse, is accountable for assessment of client needs, the execution of service plans, the mobilization of resources, assessment of client progression and effectiveness of intervention, initiating revisions to service plans as necessary to effectively attain desired outcomes. Accountabilities include the performance of a variety of client services including intake services, client assessments, client service plan development and implementation, counseling, case management and case documentation. Program assignments may vary including and not limited to child and family services, adult services, developmentally disabled services, services to the chemically dependent and other programs as assigned.

Essential Duties & Responsibilities

• Conduct client assessments as assigned, responding to reported incidents and client service requests with appropriate actions including interviews and site visits, consultations with other agencies and resources ensuring appropriate intervention is taken to address client service needs and protect client welfare.
• Execute client service plans based on assessment findings to address short term and long term client service needs, including specific recommendations relating to internal and external resources, service outcomes, evaluation schedules, ongoing assessment and plan revisions to effectively address client needs, maximize client functioning and protect client welfare.
• Manage active case load, providing counseling, advocacy, service coordination and assessment, achieving service plan objectives and initiating modifications as necessary to achieve stated outcomes, address client needs, maximize client functioning and protect client welfare.
• Maintain case records including and not limited to client releases, economic, historical and demographic data, assessment results, service plans, goals and outcomes expected, reassessment results, outcomes achieved, referrals and resources prescribed, financial data and disposition of the case in compliance with agency specifications to ensure the accurate and timely recording, retention and retrieval of case files.
• Ensure compliance with agency and program financial parameters, completing required documentation to account for service costs and maximize reimbursement in accordance with program requirements to maximize the recapture of revenue associated with programs and services provided.
• Consult and collaborate with internal staff and external representatives including family members to resolve issues, identify program and / or service opportunities, respond to inquiries and effectively serve the interests of individual clients or client populations.
• Provide case consultation to peers as assigned and as required to effectively address service delivery and respond to internal questions and training opportunities that arise in a timely and effective manner.
• Comply with all regulations relating to client confidentiality, closely guarding the privacy of client records and information to assure full compliance with MN data Practices, HIPAA and all other regulations regarding client confidentiality.
• Uphold the expectations of professional conduct and operating policies of the agency.
• Perform all other related duties as assigned in a professional and effective manner.

Minimum Qualifications

Desirable Qualifications

This summary is intended for general information purposes and does not represent the legal description of our benefit package. The summary plan descriptions, Crow Wing County personnel manual, or applicable labor contract contains more complete information and will prevail in the event of a discrepancy.

Compensation

The county strives to be a market competitive employer with compensation rates that are externally competitive and internally equitable. Compensation rates are governed by the county pay matrix and applicable labor contract. Information regarding the county pay programs is available in the Human Resource Department.

Paid Time Off (PTO)

PTO benefit accrues at the rate of 21 days per year for the first 3 years for regular full-time staff and is pro-rated for regular part-time staff.

Holidays

The 12 calendar holidays that are observed by Crow Wing County are as follows : New Year's Day, Martin Luther King, President's Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans' Day, Thanksgiving Day and Friday following, Christmas Eve and Christmas Day.

Health Insurance

Regular full-time employees and their dependents are eligible for group health insurance coverage, administered by Blue Cross Blue Shield. Eligibility begins on the first of the month following 30 days of employment.

Regular part-time employees regularly scheduled 30 hours or more per week are eligible for health insurance coverage on a pro-rated basis.

Dental Insurance

Delta dental benefit is available to those participating in a health insurance plan. Calendar year annual maximum of $1000 per person.

Life Insurance

Regular full-time employees shall be provided a term life insurance policy of $50,000. Optional life insurance is available at the employee's expense.

Short-Term Disability

Regular full-time and part-time staff regularly scheduled at least 30 hours per week are eligible for short-term disability following 6 months of qualifying employment. Short-term disability payments begin on the first day following 14 consecutive calendar days of absence attributable to a qualifying disability. The plan provides income replacement of up to 50% of regular pay subject to a maximum limit of $1,000 per week.

Long-Term Disability

Regular full-time and part-time staff regularly scheduled at least 30 hours per week are eligible. Long term disability pays 50% of salary up to a maximum of $4,000 per month beginning on day 91 of total disability. The maximum benefits duration is up to the social security normal retirement date.

Retirement Plan

Retirement benefits are provided through the Public Employee Retirement Association (PERA). For more information on PERA visit their at

Which best describes your highest level of education completed :

Select the response that represents your years of work experience of a similar nature and scope of responsibility.

Do you have a valid state issued driver's license?

Select all of the responses that represent your work experience :

For each of the work experience you selected in the question above, please describe your experience, referencing jobs listed in your application / resume. If you selected "No Experience" please type "No Experience" in the space provided.

Check all computer software you have experience working with :

Describe your experience working with children, youth and families in any capacity; whether volunteer or paid. Reference jobs / internships listed on your resume / application. If you do not have this experience, type "none" in the space provided.

Describe how you have achieved awareness-level workload management skills - the ability to plan and organize assignments to create timely, accurate work products and work efficiently, remain focused and handle interruptions effectively, as well as when and where you gained this competency.

Describe your experience managing documentation, filing and other written materials that may be relevant to this assignment. Reference jobs / internships listed on your resume / application. If you do not have this experience, type "none" in the space provided.

I verify that all of my responses to the supplemental questions are true and accurate. I understand that if my supporting documentation and / or later steps in the selection process do not support one or more of my responses to the supplemental questions that I may no longer be considered for the position.

Required Question

Salary : $46,545 - $69,817