Benefits Coordinator

The Benefits Coordinator is responsible for coordinating, administering, processing and maintaining benefits and related programs.  This position serves as the liaison between vendors, employees and provides professional and administrative assistance in the daily operation of the County’s benefits programs to ensure information is current, accurate and readily available. 

• Administer employee benefits programs, such as group health, dental and vision, accident and disability, life insurance, and wellness benefits.
• Conduct benefits orientations and explain the benefits self-enrollment system.
• Answer benefits related questions.
• Assist employees with enrolling in PlanSource.
• Assist employees with health, dental, life and other related benefits claims.
• Review county-provided benefits and resolve issues among employees, dependents, departments, and insurance carriers.
• Learn and use the software database of County employees’ benefits plans.
• Coordinate and participate in the annual open enrollment program.  Provide support as needed on developing/updating communications materials, responding to employee questions, making presentations and assistant in open enrollment for various departments.
• Verify the calculation of the monthly invoices for all group insurance policies.  Work with carrier for any corrections and coordinate payment via check or warrant.
• File the bi-weekly HSA-FSA withholding warrant.
• Review the biweekly file feed errors and provide Plan Source with explanations.
• Prepare condolence letters and beneficiary paperwork as needed, for employee that have dependent coverage for spouse or dependent children that have passed away.
• Prepare letters upon request for employees that may need to confirm termination and/or enrollment of benefit coverages.
• Provide broker with employee status changes for the ACA report.
• Assist with special human resources projects, as required.
• Perform other duties, tasks and special projects, as required.

• High school diploma.
• Two to four years of job-related experience.
• Knowledge of employee benefits and applicable laws.
• Excellent interpersonal skills.
• Ability to interface effectively with all levels of county management.
• Ability to plan, organize and implement duties with minimal supervision.
• Excellent customer service experience and/or skills.
• Ability to work independently and proceed with objectives. 
• Strong math knowledge and skills.
• Ability to maintain confidential information and handle confidential matters.
• Strong organizational and time management skills.
• Accurate and detail-oriented.
• Ability to work as part of a team.
• General knowledge and understanding of Human Resource guidelines and laws (e.g., medical, life insurance, workers’ compensation, pension, COBRA, etc.). 
• Strong written and verbal communication skills.
• Ability to deal with employees at all levels in an effective, tactful, courteous and professional manner.
• Intermediate skill to use a personal computer and various software packages.
• Ability to handle and resolve recurring problems.
• Knowledge and skill with standard office equipment (fax, copier, calculator, etc.). 
• Strong work ethic (inspires the trust of others; upholds organizational values).
• A valid driver’s license is required.

Preferred Skills, Knowledge & Experience:

• Bachelor’s degree from an accredited college or universityin Human Resources, Business or related field.  
• At least five years of experience and knowledge in Employee Benefits.
• Strong professional ethics.
• Ability to follow office protocol.
• Exhibits objectivity and openness to others' views.
• Ability to make firm, unbiased decisions.
• Displays willingness to make decisions.
• Exhibits sound and accurate judgment.
• Able to use common sense understanding to carry out written or verbal instructions.            
• Ability to establish priorities (remain focused on daily operations).
• Ability to balance team and individual responsibilities.
• Accurate and detail oriented.
• Able to carry tasks to completion.
• Exhibits a willingness to learn new tasks.
• Flexibility.
• Ability to handle multiple tasks simultaneously.
• Easily adapts to changes in the work environment.

Computer Skills:
To perform this job successfully, an individual should have:

• Basic to Intermediate Word skills
• Basic to Intermediate Excel skills
• Basic PowerPoint skills
• Basic Access skills
• Basic OutLook skills (Email and Calendar)
• Basic Internet Explorer skills 

Physical Demands:
While performing the duties of this position, the employee is regularly required to sit and talk or hear. Occasionally, employee will be required to stand and walk; use hands to finger, handle or feel; climb stairs; lift or move up to 15 pounds; and drive a vehicle to and from different locations. On rare occasions, employee will need to reach above shoulder height, bend at the waist or work bent at the waist; and lift or carry items.
The special vision requirements listed for this position are: 

• Close vision. 
• Ability to adjust focus.

Work Environment:

• The noise level in the work environment is usually quiet to moderate.
• Employee will work inside 100% of the time.

Other:

• Confidentiality is crucial to this position.
• This position requires professionalism. 
• There will be a need to work extended hours during peak periods throughout the year.

Salary : $47,877