Veterans' Services Officer (20579491)

This position, under general direction, develops and administers a program of veterans’ services and benefits as prescribed by federal, state, and local agency funding and regulations; counsels and advises veterans and dependents on benefits eligibility; assists veterans and their families in accessing veterans’ services; and performs related duties as assigned.

THE IDEAL CANDIDATE
This candidate shall be a US Veteran and have knowledge of Veterans’ Administration program offerings, eligibility, claims processing, and associated rules and regulations.

JOB DUTIES

• Assigns, directs and evaluates the work of veteran’s services staff; coordinates and schedules assignments and establishes goals and objectives.
• Works with veterans and their dependents to evaluate eligibility and prepare applications for benefits which may include, but are not limited to, compensation, pensions, vocational rehabilitation, healthcare, housing, burial benefits, and other benefits to which they may be entitled
• Assists in the preparation of the division budget; approves and monitors financial expenditures.
• Acts as an advocate for the veteran and/or dependents by assisting in the preparation and presentation of claims and by representing the veteran or dependents before the Veteran's Administration or the state in pursuing claims or in appealing for benefits previously denied.
• Advises and assists veterans and their surviving dependents in obtaining and presenting evidence to establish entitlement to veteran's benefits.
• Receives, investigates, and responds to problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
  

HOLIDAYS:

13 paid holidays per year and an additional twenty-four hours of Holiday Leave. An employee must be employed the last working day before and the first working day after the holiday in order to receive holiday compensation. Employees on leave without pay shall not accrue holiday benefits.

VACATION:

88 hours (.0424 hrs. per scheduled hr. in paid status) per year during the first two years of service; 128 hours (.0616 hrs. per scheduled hr. in paid status) per year during years 3 through 12; 168 hours (.0808 hrs. per scheduled hr. in paid status) per year during years 13 through 20; 208 hours (.1000 hrs. per scheduled hr. in paid status) per year after 20 full years of service.

SICK LEAVE:

96 hours (approximately twelve working days) per year of paid sick leave.

LONGEVITY:

Service is based on employment with Glenn County. The County shall provide a longevity differential above the employee’s base rate of pay for those employees represented by this unit as follows: after 10 full years of service 5%, after 15 full years of service 2%, after 20 full years of service 2%, after 25 full years of service 2% and after 30 full years of service 2% for a total of 13%.

BEREAVEMENT LEAVE:

40 hours with pay for each instance for immediate family members. Immediate family includes current spouse, registered domestic partner, children, step children, grandchildren, parents, stepparents, brothers, sisters, stepbrothers, stepsisters, grandparents, sons-in-law, daughters-in-law, parents-in-law, stepparents-in-law, brothers-in-law, sisters-in-law, stepbrothers-in-law, stepsisters-in-law, grandparents-in-law or other person living in the employees’ household.

HEALTH PLAN:

Glenn County contracts with PERS for medical insurance. The County pays a portion of the medical insurance premium based on the carrier and amount of the total premium.

VISION PLAN:

The County pays the employee premium for a vision plan with EyeMed. The employee may enroll dependents at the employee’s expense.

DENTAL PLAN:

GCMMA employees are offered a choice of two voluntary dental insurance plans; Delta Dental (PPO) and DeltaCare (HMO). The employee pays 100% of the premium through payroll deduction.

DEFERRED COMPENSATION:

The County offers three IRC § 457 voluntary Deferred Compensation Plans (tax deferred long-term savings plans): Voya, Nationwide and Edward Jones.

SHORT TERM DISABILITY:

The County coordinates with Short Term Disability Insurance for regular employees.

LIFE INSURANCE:

The County pays the premium on a $50,000 Group Term Life Insurance policy for regular County employees. The employee pays the premium for optional life insurance.

RETIREMENT:

The County is in the Public Employees’ Retirement System (PERS) which is coordinated with Social Security. The employee is responsible for 100% of the employee’s contribution to PERS (approx. 8%). Unused accrued sick leave can be converted to service credit at retirement.

SUPPLEMENTAL RETIREMENT:

GCMMA employees participate in the Laborers’ International of North America (Industrial) Pension Fund.

PREMIUM PAY:

Premium pay such as shift differential, bilingual and working-out-of-class pay may be paid depending upon the employee’s work assignment and class.

• Benefits are listed for full-time employees; certain benefits are pro-rated for part-time employees.

MINIMUM QUALIFICATIONS
Must be a veteran pursuant to Section 970 of the Military and Veterans Code.

Two years of education from an accredited college or university plus two years of progressively responsible experience providing guidance or advocacy services to clients in pursuit of veteran’s benefits. Or, any combination of education and experience that provides equivalent knowledge, skills, and abilities.

Certifications, and Licenses:
Possession of an appropriate California driver license.

Obtain and maintain a United States Department of Veterans Affairs (USDVA) accreditation through the California Department of Veterans affairs (CDVA) pursuant to Title 38, Code of Federal Regulations (CFR), 14.629 within 18 months of appointment.

HOW TO APPLY
A complete, original application must be filed for each position you are interested in applying for. Applications are available online at www.calopps.org/county-of-glenn or in person at the Glenn County Personnel Office at 525 W. Sycamore Street, Willows, CA 95988. You may contact the Personnel Department at (530) 934-6451 and request an application. Applications must be received by 5:00 PM on Friday, February 7, 2025.

IMPORTANT APPLICATION INFORMATION
Candidates must submit a completed job application packet. Application packets will be screened and candidates considered best qualified will move forward to a competitive examination process, which will include a written practical skills exam, an oral interview, fingerprinting/background check or medical examination process if applicable. Eligible lists are used for Full-Time (40 hrs./wk. with benefits), Part-Time (20-39 hrs./wk. with benefits), and Extra Help Employee (EXE) temporary (limited benefits) and may be used to establish a list to fill future vacancies for the next twelve (12) months.