Community Service Worker III - SR-11

Supervises and participates in information, referral, outreach, and other support services to the elderly and other designated target groups or independently provides information, referral, outreach, and other support services to the elderly and other designated target groups at assigned geographical sites without any direct supervision; and performs other related duties as required.

There are eight (8) immediate vacancies with the Department of Parks and Recreation - Elderly Activities Division:

• one (1) permanent part-time vacancy in Hilo.
• one (1) permanent part-time vacancy in Honoka'a.
• one (1) permanent part-time vacancy in Kailua-Kona.
• one (1) permanent part-time vacancy in Ka'u/Na'alehu.
• one (1) permanent part-time vacancy in Ka'u/Oceanview.
• two (2) permanent part-time vacancies in Kealakekua/Captain Cook.
• one (1) permanent part-time vacancy in Laupahoehoe

The eligible list may be used for other permanent and temporary vacancies as they arise during the life of the list.  Salary will be pro-rated for part-time positions. Temporary appointment may lead to conversion to permanent appointment.

• Supervises and participates in the conduct of surveys and assessments to gather information and determine the need for services to target group individuals.
• Supervises and participates in providing in-home, transportation, escort, and meal pick up and delivery services.
• Supervises and participates in making referrals for social, health, recreational, and other support services.
• Assures that follow-ups on referrals and assessment updates are made in timely manner.
• Reviews case record documentation for accuracy and completeness.
• Supervises and participates in the serving of meals and ensures that food areas are kept clean and sanitary in compliance with Department of Health regulations.
• Plans, organizes, and conducts recreational, social, informational, and educational activities for the elderly.
• Schedules and conducts health screening clinics.
• Assists in monitoring the consistency and quality of services to ensure maximum efficiency and makes recommendations for improvements.
• Maintains records on meals served and/or number of participants and monies collected.
• Reconciles cash and prepares deposit slip for deposit at bank.
• Reviews time and mileage records of line staff and volunteers.
• Makes work schedules and staff assignments.
• Assigns, schedules, and maintains county vehicles and facilities.
• Attends meetings with related agencies and organizations to facilitate and coordinate a cohesive plan of services for the target group individual.
• May serve as advisor to the Nutrition Site Council and assist with leadership  development of officers.
• Assists in the recruitment, orientation, training, and evaluation of assigned staff and volunteers.
• Maintains files and records.
• Prepares reports as required.
• Performs other duties as required.

Training and Experience: 
A combination of education and experience substantially equivalent to:

• graduation from high school, and
• two (2) years of experience which shall have involved providing information, referral, and outreach assistance to the elderly (persons 55 years of age) and other target groups (adults with disabilities), and
• possession of a valid State of Hawai`i driver's license (Class 3) or any other valid comparable driver's license at the time of filing.  (You will be required to submit your valid driver's license at the time of hire.)

Note:  possession of a current American Red Cross Standard First Aid Certificate is required prior to completion of probation.

Examination:  All applicants who meet the minimum qualification requirements will be assigned a score of 70 points.  An education and experience evaluation will be conducted based on the applicant's training, education and experience as presented in the application.

Please read the minimum qualification requirements carefully.  Be certain to list all pertinent training and experience, as this may be important in determining your examination score.  It is essential that the applicant describe fully the duties and responsibilities of each position held, specify the date of each position held (from and to, month and year), and indicate the number of hours worked per week.  

Attach all required documentation (e.g. official transcript, professional license(s)/certification(s), DD-214, etc.) at the time of submitting your application. 
 
Note:  In-person interviews and/or further testing in Hawai'i County may be required at the discretion of the hiring department/agency.  If in-person interviews and/or further testing are required, applicants who are referred to the hiring department/agency must be available to participate in person and at their own expense at that phase of the selection process.

Knowledge of:  pertinent functions of County, State, and Federal agencies; community resources and their utilization; interviewing techniques; public relations; basic skills in reading, writing, and speaking; and report writing; and basic arithmetic.

Ability to:  communicate with clients; relate well to people of all ethnic and socio-economic groups; establish and maintain effective relationships with program participants, co-workers, and community resource persons; organize and instruct recreational and informational activities; understand and interpret Federal regulations; understand and explain written materials; work independently with minimal supervision; and supervise and review the work of others.

Physical Requirements:  Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.

Physical Effort Grouping:  Light

Benefits of County employment: The County of Hawai‘i offers a competitive compensation package.  Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.

• Flexible Working Arrangements:  Options may include telecommuting, alternate work schedules (4-10) and flexible working hours.  (Not all Departments/Agencies participate and not all positions are eligible.)    
• Vacation:  Start accruing paid vacation time immediately upon hire – up to 21 days per year.
• Sick Leave:  Start accruing paid sick leave time immediately upon hire – up to 21 days per year.
• Holidays:  The County provides 13 paid holidays per year (plus General Election Day when applicable).
• Training and Development:  The County has a variety of training and development opportunities for employees.   
• County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
• Public Service Loan Forgiveness (PSLF) Program:  You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.  
• Retirement Plan:  The Employees’ Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
• Deferred Compensation:  Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
• Flexible Spending Plan:  Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
• Health Benefit Plans:  The County of Hawai‘i offers a variety of health benefit plans for eligible employees.
• Employee Assistance Program (EAP):  This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
• Group Life Insurance:  Free life insurance policy for active employees.  
• Credit Union Membership
• Other Leaves:  You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.

All benefits are subject to eligibility requirements and change due to legislative actions and/or changes negotiated through collective bargaining.  Please check out the benefits tab for additional information.Please scan and attach these supporting documents to your on-line application, if required:

• an official college transcript,
• a valid driver's license,
• a temporary assignment verification, 
• professional licenses, and/or
• certificates.

Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.

PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.   

ELECTRONIC NOTIFICATION TO APPLICANTS:
Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you.  We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner.  Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you.  This is a new feature created by our vendor, NEOGOV.
  
Please add info@governmentjobs.com to your contact list.  Open your NEOGOV account using your user name and password.  In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you.  The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device.  This is the best way to check and view all notices sent to you.
  
You will receive a confirmation email upon successfully submitting your application.  Failure to receive this confirmation email, indicates that your application was not submitted.   

Salary : $41,808