What are the responsibilities and job description for the Economic Support Specialist position at County of Jackson?
This is a case management position with responsibilities of a confidential nature in the Department of Health and Human Services under the supervision of the DHHS Director. Employees work independently with minimal supervision in establishing eligibility for income maintenance programs.
Applications will be reviewed upon receipt.ESSENTIAL DUTIES AND RESPONSIBILITIES
Applications will be reviewed upon receipt.ESSENTIAL DUTIES AND RESPONSIBILITIES
- Interviews applicants to establish eligibility for income maintenance program
- Reviews eligibility as required and as changes occur
- Enters into computer all applications, changes, reviews and case notes regarding programs and eligibility requirements.Requests verification as policy dictates and reviews cases as mandated
- Maintains and updates all files
- Represents the county and provides information in court proceedings (includes fair hearings, court appearance, processing disability applications and fraud investigations)
- Generates benefits utilizing state computer software (CARES/CWW), federal and state regulations, mathematical computations and collateral contact verification
- Works effectively and professionally with clients, general public, vendors, co-workers, employers, attorneys, law enforcement, etc.This may mean travel off premises
- Attends state mandated and county training sessions, conferences and meetings
- Responds to income, asset, and identification cross matches in a timely manner.Verifies by telephone or letter to clarify or question cross match information when needed
- Performs elderly/disabled related Medicaid functions:calculates patient liability, verifies improper transfers of assets, authorizes payment of guardianship-related fees, submits appropriate paperwork to State Recovery Program, determines eligibility for waiver services and cost share amounts in cooperation with case managers in ADRC unitRefers appropriate cases for fraud investigations
- High School Diploma or equivalent; post-secondary coursework in Business Administration, Economics, Accounting or Communications preferred
- Experience in income maintenance programs preferred
- Economic Support New Worker Training and CARES/CWW Training Certification within six (6) months of hire
- Possess and maintain valid Wisconsin Driver's license and have access to transportation suitable to complete necessary work out of the office
- Knowledge of office practices, procedures and equipment, including, but not limited to, computers, copies, fax machines, and multi-line phone systems.
- Typing skills
- Ability to keep accurate and complete records
- Ability to work independently
- Ability to read and interpret documents, and laws in the English language
- Ability to listen to and understand information and ideas in spoken and written format so individuals may effectively understand and convey communications
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to compute rate, ratio, and percent
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Inductive and deductive reasoning – ability to combine separate pieces of information, or specific answers to problems, to form general rules or conclusions; includes coming up with a logical explanation for why a series of seemingly unrelated events occur together and deciding if an answer makes sense
Salary : $48,402 - $52,541