Demo

Human Resources Technician - Retirement Services

County of Kent
Grand Rapids, MI Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 5/23/2025

Job Responsibilities

Applicants who are selected to move forward will receive an email with instructions regarding the next steps in our employment process. Please monitor the email address you included on your employment application for further instructions (including junk/spam folders)*

The successful candidate will have responsibility for completion of a wide variety of duties in the Retirement Services area of the Kent County Human Resources Department. This is a professional, fast paced, customer service driven environment. Acting as a resource to active employees and retirees is a major focus of this position.

The Human Resources Technician duties are primarily clerical in nature. Duties include monthly mailings, uploading reports from various client portals, running Excel reports from an Access database, distributing forms to active employees and retirees. They will also be responsible for handling email communications and correspondence related to a 457b plan and plan enrollment mailings. Paying invoices and coordinating statements for reconciliation by Fiscal Services staff, handling basic customer service calls and electronic records filing required. Conduct thorough and accurate internet research, ensuring the responsible use of AI technologies to support organizational goals. Will complete various other assignments as needed.

The ability to prioritize duties and attention to detail are essential for the success of the individual and Retirement Services.

This is a part time, 28-hour/week position with Mondays being a requirement - the rest of the schedule will be discussed based on the needs of the individual and the department. A hybrid schedule may be considered post satisfactory training.

Minimum Qualifications

High school graduate or equivalent with a minimum of two years related experience and a proven record of providing excellent customer service to the public.

Must be self-driven, organized, detail-oriented and proficient in Microsoft Office applications.
Demonstrate adaptability and a strong ability to quickly learn and navigate new technologies.

Excellent communication skills and the ability to interact with varied populations are essential.
HR experience strongly preferred.

Equivalent combination of education and work experience maybe considered.

A Microsoft Word/Excel assessment test must be successfully completed in order to be considered. After submitting your application, please monitor your email for further instructions.

Additional Information

*Notices will come via email so please be sure to monitor the email address indicated on your application*

Watch a day in the life of Max video below:

Don't take our word for it that Kent County is a great place to work and thrive.

Kent County Human Resources
Benefit Summary
Management Pay Plan (MPP), Non-Exempt

Effective January 1, 2024

Medical and Prescription Plans/Health Care Premium
Health Care Providers – BCBS Wellness PPO, Blue Care Network HMO or BCMS Wellness High Deductible Health Plan (HDHP) with Health Savings Account (HSA)
Prescription Provider – Capital Rx
PPO or HMO: 20% of total healthcare premium per month – pretax
HDHP w/ HSA: 15% of total healthcare premium per month – pretax
HSA – One-time new enrollment County contribution of $1,000 single or $2,000 family,
max HSA contribution $4,150 single / $8,300 family

Eligible for non-smoking and wellness exam incentives
Medical benefits will become effective first day of the month after hire.
BENEFIT ELECTION FORM MUST BE RETURNED TO
HUMAN RESOURCES WITHIN 4 DAYS OF HIRE.

  • Part-time employees are eligible to purchase at group rate, less $35 per pay period contribution paid by the County and are eligible for non-smoking and wellness exam incentives.

Dental Plan - Varipro
Class I – 100% of incurred charges (2 cleanings and 1 x-ray per person, per year)
All other Services – 50% of reasonable costs (including Orthodontics)
Up to $2,500 annually per family
  • Part-time employees not eligible

Vision Plan - VSP
No charge for WellVision Exam; $20 materials co-pay or up to $60 co-pay for contact fitting with participating doctors
  • Part-time employees not eligible

Life Insurance
$50,000 County paid Term Life Insurance
  • Part-time employees not eligible

Supplemental Life Insurance/Dependent Life Insurance
Self-pay in increments of $5,000; Minimum-$15,000/Maximum-$450,000
Spouse term life = $25,000, Child term life = $10,000
  • Part-time employees not eligible

Flexible Spending - Varipro
Pre-tax contributions for Health and Dependent Care – not eligible for Health Flexible Spending if you are in the HDHP plan

Vacation Leave
Full Time: 6 hours 40 minutes each month – after initial month of hire (0-3 years)
Part Time: 4 hours 50 minutes each month – after initial month of hire (0-3 years)
See MPP Handbook for details.

Paid Time Off
Full Time: Pro-rated amount of 80 hours based on number remaining months in the year at time of hire.
80 hours on the payroll at the start of the year
Part Time: Pro-rated amount of 40 hours based on number remaining months in the year at time of hire.
40 hours on the payroll at the start of the year

Unused paid time off will be transferred to the employee's reserve sick leave bank up to 182 hours immediately prior to the issuance of the annual paid time off credit. Hours in excess of 182 hours will be placed in employee’s retirement bonus bank.

Paid Parental Leave
80 hours of paid time off for birth of a child or temporary placement of the child for adoption. Eligible the 1st of the month following date of hire, runs concurrently with FMLA

Sickness & Accident Plan
1st day of accident or 8th day of illness
67% of gross wages; 26 week benefit
Eligible 1st of the month following date of hire

Long Term Disability
60% of monthly covered earning to a maximum of $5,000 per month; waiting period of 180 days

Holidays
11 Scheduled Holidays
Full Time: 8 Hours pay at regular straight time rate
Part Time: 4 Hours pay at regular straight time rate

Probation Period
None - At Will Employee/Management Relationship

Shift Premium
Non-exempt employees are eligible for a shift premium of $0.50/hour for regularly scheduled second and third shifts that begin after 2:00 p.m., or for holiday or weekend work.

Overtime
Non-exempt employees are eligible for overtime at a rate of time and one half (1½) their normal hourly rate for hours worked in excess of 40 hours per week.
Tuition Reimbursement
$365 per credit hour; maximum of 9 credit hours per year (see policy for eligibility)
  • Part-time employees not eligible

Mileage
Published IRS Rate

Deferred Compensation
Enrollment first of each month with a minimum investment of $25 per pay period

Retirement/Defined Pension
Mandatory participation in a Contributory Defined Benefit Pension Plan.
Employee contribution is 9.21% of pre-tax earnings

Supplement to Medical Benefits Premium
Based on years of service, employees may be eligible for a medical benefits premium supplement.

  • Kent County reserves the right to modify Management Pay Plan benefits. The above is a summary of benefits. For specific benefit information consult the MPP handbook and summary plan descriptions.

Salary : $2,500

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Human Resources Technician - Retirement Services?

Sign up to receive alerts about other jobs on the Human Resources Technician - Retirement Services career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$72,051 - $89,364
Income Estimation: 
$90,738 - $114,279
Income Estimation: 
$132,976 - $201,974
Income Estimation: 
$106,129 - $145,100
Income Estimation: 
$121,512 - $169,501
Income Estimation: 
$72,051 - $89,364
Income Estimation: 
$90,738 - $114,279
Income Estimation: 
$132,976 - $201,974
Income Estimation: 
$106,129 - $145,100
Income Estimation: 
$121,512 - $169,501
Income Estimation: 
$49,604 - $60,976
Income Estimation: 
$56,776 - $69,346
Income Estimation: 
$106,129 - $145,100
Income Estimation: 
$121,512 - $169,501
Income Estimation: 
$43,304 - $53,871
Income Estimation: 
$49,604 - $60,976
Income Estimation: 
$106,129 - $145,100
Income Estimation: 
$121,512 - $169,501
Income Estimation: 
$59,658 - $74,342
Income Estimation: 
$72,051 - $89,364
Income Estimation: 
$132,976 - $201,974
Income Estimation: 
$106,129 - $145,100
Income Estimation: 
$121,512 - $169,501
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at County of Kent

County of Kent
Hired Organization Address Grand Rapids, MI Full Time
Job Responsibilities At Kent County, excellence isn't just a goal—it's our standard. We're looking for a driven team pla...
County of Kent
Hired Organization Address Grand Rapids, MI Full Time
Job Responsibilities This is a professional level public health position in the health education and promotion section w...
County of Kent
Hired Organization Address Grand Rapids, MI Full Time
Job Responsibilities The successful candidate will provide technical support for workstations on Microsoft operating sys...
County of Kent
Hired Organization Address Grand Rapids, MI Full Time
Job Responsibilities Applicants who are selected to move forward will receive an email with instructions regarding the n...

Not the job you're looking for? Here are some other Human Resources Technician - Retirement Services jobs in the Grand Rapids, MI area that may be a better fit.

Human Resources Technician - Retirement Services

Kent County, Grand Rapids, MI

Human Resources Intern

Magna Services, Holland, MI

AI Assistant is available now!

Feel free to start your new journey!