What are the responsibilities and job description for the Human Resources Technician - Retirement Services position at Kent County?
Applicants who are selected to move forward will receive an email with instructions regarding the next steps in our employment process. Please monitor the email address you included on your employment application for further instructions (including junk/spam folders)*
The successful candidate will have responsibility for completion of a wide variety of duties in the Retirement Services area of the Kent County Human Resources Department. This is a professional, fast paced, customer service driven environment. Acting as a resource to active employees and retirees is a major focus of this position.
The Human Resources Technician duties are primarily clerical in nature. Duties include monthly mailings, uploading reports from various client portals, running Excel reports from an Access database, distributing forms to active employees and retirees. They will also be responsible for handling email communications and correspondence related to a 457b plan and plan enrollment mailings. Paying invoices and coordinating statements for reconciliation by Fiscal Services staff, handling basic customer service calls and electronic records filing required. Conduct thorough and accurate internet research, ensuring the responsible use of AI technologies to support organizational goals. Will complete various other assignments as needed.
The ability to prioritize duties and attention to detail are essential for the success of the individual and Retirement Services.
This is a part time, 28-hour/week position with Mondays being a requirement - the rest of the schedule will be discussed based on the needs of the individual and the department. A hybrid schedule may be considered post satisfactory training.
A Microsoft Word/Excel assessment test must be successfully completed in order to be considered. After submitting your application, please monitor your email for further instructions.
*Notices will come via email so please be sure to monitor the email address indicated on your application*
Would you like to know what Kent County does?
Watch a day in the life of Max video below:
Don't take our word for it that Kent County is a great place to work and thrive. Watch this video of why our staff have made us their employer of choice.
The successful candidate will have responsibility for completion of a wide variety of duties in the Retirement Services area of the Kent County Human Resources Department. This is a professional, fast paced, customer service driven environment. Acting as a resource to active employees and retirees is a major focus of this position.
The Human Resources Technician duties are primarily clerical in nature. Duties include monthly mailings, uploading reports from various client portals, running Excel reports from an Access database, distributing forms to active employees and retirees. They will also be responsible for handling email communications and correspondence related to a 457b plan and plan enrollment mailings. Paying invoices and coordinating statements for reconciliation by Fiscal Services staff, handling basic customer service calls and electronic records filing required. Conduct thorough and accurate internet research, ensuring the responsible use of AI technologies to support organizational goals. Will complete various other assignments as needed.
The ability to prioritize duties and attention to detail are essential for the success of the individual and Retirement Services.
This is a part time, 28-hour/week position with Mondays being a requirement - the rest of the schedule will be discussed based on the needs of the individual and the department. A hybrid schedule may be considered post satisfactory training.
High school graduate or equivalent with a minimum of two years related experience and a proven record of providing excellent customer service to the public.
Must be self-driven, organized, detail-oriented and proficient in Microsoft Office applications.
Demonstrate adaptability and a strong ability to quickly learn and navigate new technologies.Excellent communication skills and the ability to interact with varied populations are essential.
HR experience strongly preferred.
Equivalent combination of education and work experience maybe considered.
A Microsoft Word/Excel assessment test must be successfully completed in order to be considered. After submitting your application, please monitor your email for further instructions.
*Notices will come via email so please be sure to monitor the email address indicated on your application*
Would you like to know what Kent County does?
Watch a day in the life of Max video below:
Don't take our word for it that Kent County is a great place to work and thrive. Watch this video of why our staff have made us their employer of choice.
Salary : $26 - $29
