Clerical Tech I - Part Time

CLERICAL TECHNICIAN I - PART TIME

BUREAU OF COLLECTIONS

Wage Type: Hourly

Rate: To be Determined By Appointing Authority

Status: Part Time

GENERAL DEFINITION: This is clerical work at the entry level, performing a variety of clerical and related support
tasks. A position in this class performs functions such as those of a receptionist, file clerk,
operator, typist, or similar kinds of work. Work may include the performance of higher-level duties
as either a developmental assignment or when filling in for other positions. A position in this
class is differentiated from those in related classes by the routine, usually repetitive, and task-
oriented nature of the work assigned. A position in this class reports directly to a higher-level
clerical, technical, professional or administrative position.

TYPICAL EXAMPLES OF WORK: (Illustrative Only)

• Answers telephone and/or receives visitors to office; answers questions about services; tells
  visitors or callers who can provide the specific service desired; gives directions for such
  locations; gives telephone numbers, addresses and similar information about public offices; informs
  office personnel of visitors and/or callers waiting for them; takes messages; may operate radio
  system to contact individuals.
• Asks basic questions of individuals seeking service; records such information for others' use;
  may use keyboard to enter and/or secure information from automated data base; assists individuals in
  completing applications or other forms; types letters, memoranda, and other narrative material from
  rough draft or taped dictation; types information onto forms; proofs own and others' typing.
• Opens, sorts and distributes incoming mail; sorts files, records and similar material; labels
  such records; files materials in alphabetical, chronological, numerical or other established file
  systems; retrieves requested materials from files; signs, date-stamps or otherwise identifies and/or
  controls records; receives and issues receipts for payments; posts payments and other information to
  records.
• Operates switchboard; answers calls and connects to individual and/or number requested; keeps
  current records of telephone numbers; provides telephone numbers for other government offices, long
  distance numbers, and others available from a variety of sources; answers general questions about
  County services and government organization; places collect, third party billing and credit card
  calls; assist employees in placing WATS calls; records toll calls and reconciles with telephone
  bills; reports interrupted service to appropriate telephone company; pages individuals for telephone
  calls or to give messages.
• Performs related work as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Basic knowledge of clerical methods and techniques pertaining to filing, receptionist and
  similar office procedures.
• Basic knowledge of English usage, grammar, spelling and punctuation as used in routine clerical
  assignments.
• Ability to learn specific clerical processing requirements governing work operation in the
  assigned office or organization.
• Ability to operate typewriters, copiers, switchboard or other office equipment, if required by
  work assignment.
• Ability to maintain established filing and other record keeping systems.
• Ability to establish and maintain effective working relationships with associates, officials in
  other offices and members of the public.

ACCEPTABLE TRAINING AND EXPERIENCE:

• Education equivalent to completion of the twelfth school grade.
• Or any equivalent combination of acceptable training and experience which has provided the
  knowledge, skills and abilities cited above.

BACKGROUND CHECK:

YES

BARGAINING UNIT:

NO