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Clerical Tech I - Part Time

COUNTY OF LEHIGH
Allentown, PA Part Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 4/5/2025
Wage Type: HourlyRate: To be Determined By Appointing AuthorityStatus: Part TimeGENERAL DEFINITION: This is clerical work at the entry level, performing a variety of clerical and related support

tasks. A position in this class performs functions such as those of a receptionist, file clerk,

operator, typist, or similar kinds of work. Work may include the performance of higher-level duties

as either a developmental assignment or when filling in for other positions. A position in this

class is differentiated from those in related classes by the routine, usually repetitive, and task-

oriented nature of the work assigned. A position in this class reports directly to a higher-level

clerical, technical, professional or administrative position.TYPICAL EXAMPLES OF WORK: (Illustrative Only)

  • Answers telephone and/or receives visitors to office; answers questions about services; tells visitors or callers who can provide the specific service desired; gives directions for such locations; gives telephone numbers, addresses and similar information about public offices; informs office personnel of visitors and/or callers waiting for them; takes messages; may operate radio system to contact individuals.
  • Asks basic questions of individuals seeking service; records such information for others' use; may use keyboard to enter and/or secure information from automated data base; assists individuals in completing applications or other forms; types letters, memoranda, and other narrative material from rough draft or taped dictation; types information onto forms; proofs own and others' typing.
  • Opens, sorts and distributes incoming mail; sorts files, records and similar material; labels such records; files materials in alphabetical, chronological, numerical or other established file systems; retrieves requested materials from files; signs, date-stamps or otherwise identifies and/or controls records; receives and issues receipts for payments; posts payments and other information to records.
  • Operates switchboard; answers calls and connects to individual and/or number requested; keeps current records of telephone numbers; provides telephone numbers for other government offices, long distance numbers, and others available from a variety of sources; answers general questions about County services and government organization; places collect, third party billing and credit card calls; assist employees in placing WATS calls; records toll calls and reconciles with telephone bills; reports interrupted service to appropriate telephone company; pages individuals for telephone calls or to give messages.
  • Performs related work as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Basic knowledge of clerical methods and techniques pertaining to filing, receptionist and similar office procedures.
  • Basic knowledge of English usage, grammar, spelling and punctuation as used in routine clerical assignments.
  • Ability to learn specific clerical processing requirements governing work operation in the assigned office or organization.
  • Ability to operate typewriters, copiers, switchboard or other office equipment, if required by work assignment.
  • Ability to maintain established filing and other record keeping systems.
  • Ability to establish and maintain effective working relationships with associates, officials in other offices and members of the public.

ACCEPTABLE TRAINING AND EXPERIENCE:

  • Education equivalent to completion of the twelfth school grade.
  • Or any equivalent combination of acceptable training and experience which has provided the knowledge, skills and abilities cited above.

BACKGROUND CHECK:YESBARGAINING UNIT:NO

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