What are the responsibilities and job description for the Human Services Specialist I - Child Support position at County of Nevada?
Looking to make a positive difference in the lives of Nevada County families? Looking for an employer that offers a flexible schedule and teleworking opportunities? Consider joining the team of Sierra Nevada Regional Department of Child Support Services as a Human Services Specialist II. This is a journey level position in which the individual performs advanced duties related to laws and regulations pertaining to the establishment and enforcement of child support obligations. Employees at this level are expected to manage a full caseload independently with minimal supervision
Other vital duties include:- Perform interactive interviews to elicit information and identify eligibility for child support programs.
- Explain laws, regulations, rules, and policies to customers and apprise them of their rights, complaint resolution process, and responsibilities.
- Ensure accuracy and completion of applicable applications, declaration forms, agreements, and legal documents.
- Use a variety of methods, systems, and procedures for locating information and resolve discrepancies by securing documentation, assets, income, liabilities, medical records, and confirmation from other agencies.
- Organize caseload so that necessary case records and documents are processed and updated within specific time limits established by regulation and state, federal, and local policy.
- Coordinate and/or conduct genetic tests and analyze information for the establishment of parental relationships.
- Prepare and process correspondence, reports, and legal forms.
- Confer with workers regarding discrepancies in the systems.
A Human Services Specialist is an integral part of our team whose mission is to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs and to enhance the quality of life in our community! This position is crafted for individuals who have graduated from high school and hold an Associate of Arts or Science degree from an accredited college or university in Communications, Business, Psychology, Social Work or a related field. One year of work experience comparable to a Human Services Specialist I is required.
Individuals who show patience, understanding, and caring in their dealings with others are highly valued. Other relevant personal traits include social skills, a strong sense of responsibility, a team approach and the ability to manage time effectively.
Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 3 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer a tuition reimbursement program!
Why Nevada County? Our leadership values employee development and engagement, promotes open and transparent communication, sets us up to be a high-performing organization, and recognizes our contributions. Our leadership connects with the community, listens to them, and provides significant programming to keep us safe and healthy.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Please view the full job description here.Salary : $52,748 - $64,395
