What are the responsibilities and job description for the Sheriff's Communications Dispatcher I position at County of San Bernardino, CA?
Salary : $47,777.60 - $65,707.20 Annually
Location : Throughout San Bernardino County, CA
Job Type : Full-time
Job Number : 25-19477-01
Department : Sheriff / Coroner
Opening Date : 01 / 01 / 2025
The Job
- Hiring Bonus : $1000 upon hire and $1000 upon completion of 2080 service hours.
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The Sheriff's Department is recruiting for Sheriff's Communications Dispatcher I who receive and evaluate incoming emergency (9-1-1) calls, routine calls for service, and enters calls into a Computer Aided Dispatch system. Positions are primarily located at the Valley Control Center in Rialto and the Desert Control Center in Hesperia. Each center serves as the primary 9-1-1 Public Safety Answering Point (PSAP) for its respective geographic location. Multiple vacancies exist at both locations.
For more detailed information, review the Sheriff's Communications Dispatcher I job description.
CONDITIONS OF EMPLOYMENT
1) Background : Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check, polygraph, and psychological evaluation.
2) Shifts : Applicants must be available for all shifts; incumbents will be required to work rotating shifts, weekends , holidays , and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. Shift differential is available.
3) Availability : This department is a "24 / 7" operation, and the incumbent can expect to work rotating, night, weekend, day, and graveyard shifts, as well as holidays and weekends.
4) Sponsorship : Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
REQUIRED KEYBOARDING SPEED 35 wpm REQUIRED CERTIFICATION California P.O.S.T. Public Safety Dispatcher Basic Certificate
REQUIRED EXPERIENCE - Must meet one (1) of the following options :
Option 1Six (6) months of emergency call intake or dispatching with a law enforcement or fire agency.
Option 2One (1) year as a regular law enforcement officer using a computer-aided dispatching system.
Desired Qualifications
The ideal candidate will be an experienced dispatcher who possesses current or recent dispatch experience with a California P.O.S.T agency.
Selection Process
Examination : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire. It is to your advantage to provide as much relevant and detailed work experience as possible.
Application Procedure : Please complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time with or without notice. Resumes will not be accepted in lieu of the application and / or supplemental questionnaire.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and / or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
If you require technical assistance , please click to review the Government Jobs , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.
EEO / ADA : San Bernardino County is an and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation : If you have a disability and require accommodations in the testing process, submit the within one week of a recruitment filing deadline.
Veterans' Preference : Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click for information and instructions to request Veteran's Preference points.
Technical & Inspection Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
Instructions : The information on the application and your responses to the following supplemental questions will be used in a determination of minimum and desired qualifications. You must ensure that all education / experience referenced on the supplemental questionnaire is clearly described in the education and work experience section of your application.
P.O.S.T. Dispatcher Course : Have you completed a California P.O.S.T. Basic Dispatch Certificate?
Minimum Requirement : Select below the option you meet to qualify for the position of Sheriff's Communications Dispatcher I :
Qualifying Employer : Provide the name of the Employer where you acquired your qualifying experience. Ensure this employer is included and fully detailed in your work history.
If this question does not apply to you, indicate "N / A".
Typing Speed : My corrected typing speed is :
Computer Experience : Select the computer programs in which you are proficient, and have at least one (1) year of experience. Select all that apply.
I have successfully completed the following courses :
Other POST certificates :
To help better serve all our applicants, please tell us how you heard about career options with the San Bernardino County Sheriff's Department. Select all that apply :
Applicant Acknowledgement - Application Complete : Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and / or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note : If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
Applicant Acknowledgement - Notification via email : As part of our efforts to increase efficiency and promote conservation of resources, Human Resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email.)
Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided with your application is current, secure and readily accessible to you. Adjust Spam and / or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
Required Question
Salary : $47,778 - $65,707