Program Manager I - Parks Volunteer Services

Salary : $121,336.80 - $147,546.88 Annually

Location : Throughout the County of Santa Clara, CA

Job Type : Full-Time

Job Number : 25-B3P-A

Department : Parks & Recreation

Division : Volunteer Program

Opening Date : 02 / 07 / 2025

Closing Date : 3 / 7 / 2025 11 : 59 PM Pacific

Bargaining Unit : 92

Description

Under general direction, to plan, organize, direct and control the activities and / or staff of a County program.

In addition to meeting the employment standards of the Program Manager I classification, candidates must possess experience with coordinating and / or managing a volunteer program. This position is responsible for planning, organizing, and directing the Parks Volunteer Program. The Program Manager I leads strategic program development; trains and motivates staff; implements and assesses the annual work plan; and will oversee the implementation and maintenance of the Parks volunteer management software program. An ideal candidate would possess experience developing and managing a volunteer program for a parks, open space agency, public agency, or a non-profit organization.

Typical Tasks

• Plans, organizes and directs a County program that provides direct service to the public or other agencies;
• Determines program objectives in light of established goals;
• Develops strategies to achieve objectives;
• Establishes program priorities;
• Formulates and implements policies, plans and procedures for carrying out functions of the program;
• Defines personnel resource needs and allocates them as required to reach program objectives;
• Selects and hires staff and ensures the orientation, training and development of program staff;
• Directs and evaluates the work of subordinate staff;
• Establishes an appropriate organizational structure and delineates working level and relationships of personnel to carry out the program's activities;
• Determines budgetary requirements to maintain the program;
• Makes recommendations on the annual budget and may present the program's budget to the Board of Supervisors;
• Is responsible for determining program funding needs and obtaining available outside funding when necessary through grants and / or contracts;
• Is responsible for the implementation, control, monitoring and evaluation of provided services to ensure compliance with terms of received grants and contracts;
• Maintain liaison relationships and represents the program in contacts with public and private agencies and concerned community groups and organizations;
• Prepares reports and correspondence;
• Keeps abreast of new trends and developments related to the program's activities;
• Provides assistance and advice to advisory and planning boards, commissions, task forces and other special groups as required;
• May prepare and make presentations to staff, boards, commissions, and external groups;
• May provide ongoing statistical reports;
• May be assigned as a Disaster Service Worker, as required;
• And performs related duties as required.

Employment Standards

Sufficient, education, training, and experience to demonstrate the possession and direct application of the following knowledge and abilities.

Training and Experience Note : The required knowledge and abilities are typically attained through training and experience equivalent to possession of a Bachelor's degree. Relevant experience can substitute for education on a year-for-year basis. Relevant experience includes experience performing analytical, administrative, lead, supervisory, or management duties, which include interpreting rules and regulations, gathering data and formulating recommendations, and report writing.

Four (4) years of analytical, administrative, lead, supervisory or management experience which includes duties interpreting rules and regulations, gathering data and formulating recommendations, and report writing; one (1) year of which must be at the journey level.

A Master's Degree can substitute for one (1) year of the required experience.

Special Requirements

Specialized program knowledge may be required in addition to the generalized administrative / supervisory experience when it can be demonstrated that :

Note : The knowledge, skills and abilities listed below indicate the common aspects of the three levels of the Program Manager Series. However, for recruitment purposes, a potential candidate will be rated on ability to perform at a specific level as outlined in the allocation factors. In appraising experience, more weight will be given to the breadth rather than depth of pertinent experience and the evidence of the candidate's ability to assume and fulfill the responsibilities of the position at a designated level.

Some positions may require Live Scan screening as part of the background check process.

Knowledge of :

Ability to :

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more

The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.

In addition to the amazing perks above, the County also offers the additional benefits below.

Retirement Benefits

The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.

Health Flexible Spending Account

The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.

Dependent Care Assistance Program (DCAP)

The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.

Life and AD&D

The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.

Employee Assistance Program (EAP)

The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial / legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.

Employee Wellness

The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.

Education Reimbursement

A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.

NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.

Click here to access all Memoranda of Understanding and most recent Summary of Changes.

REQUIRED) Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. A response of "see resume" or "see application" will deem your application incomplete. Include a detailed description of your work experience in the following format for EACH employer referenced, in each answer :

a) Employer name(s)

b) Job title(s)

c) Start / end dates of employment

d) Total hours worked per week

e) Description of task(s) performed Do you understand the requirement to provide complete answers in order to determine relevant experience for each area in question?

What is the highest level of education you have completed?

How many years of work experience do you have performing analytical, administrative, lead, supervisory, or management duties? Relevant experience includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing.

Describe your experience performing analytical, administrative, lead, supervisory or management duties, which includes interpreting rules and regulations, gathering data, formulating recommendations, and report writing. If none, type N / A.

In your response, please include your employers name(s), job title(s), dates of employment, hours worked per week, and a detailed explanation of your relevant tasks in this role. If no experience, please type N / A.

Describe your experience with coordinating and / or managing volunteer programs.

In your response, please include your employers name(s), job title(s), dates of employment, hours worked per week, and a detailed explanation of your duties in the role. If no experience, please type N / A.

Describe your management or supervisory experience. Include responsibilities such as selecting, training, evaluating, and disciplining staff.

In your response, please include your employers name(s), job title(s), dates of employment, hours worked per week, and a detailed explanation of the relevant tasks you performed in this role. If no experience, please type N / A.

Describe your experience collecting and utilizing data to evaluate services and / or programs.

In your response, please include your employers name(s), job title(s), dates of employment, hours worked per week, and a detailed explanation of your duties in the role. If no experience, please type N / A.

Describe your knowledge and experience with using volunteer management software. Please include the name of the software and the functionality it provided to the program it supported.

In your response, please include your employers name(s), job title(s), dates of employment, hours worked per week, and a detailed explanation of the use of the software. If no experience, please type N / A.

How did you find out about this job?

If you selected an event / fair or other in the question above, please specify. If not, type N / A.

Required Question

Salary : $121,337 - $147,547