Senior CRA Specialist - Promotional

The Senior Clerk-Recorder-Assessor Specialist position performs specialized work with a team of auditors in the Business and Personal Property unit of the County Assessor's Office. As a Senior Clerk-Recorder-Assessor Specialist, you will be a lead worker responsible for providing customer service to the public in person, by phone, and through written correspondence. This position reviews and processes taxpayers’ business property statements and records, including information regarding vessels and/or aircraft. Additional responsibilities include:

• Assisting taxpayers with their property tax matters and property statement filings
• Verifying the accuracy of property statement data that is reported by the property owner
• Researching new businesses, vessels, and aircraft within the county
• Performing computer searches of data for property ownership, valuations, and other information 
• Maintaining manual and computerized assessment records and updating databases
• Processing tax roll corrections

The ideal candidate will have experience with many of the following:

• Examining a wide variety of property statements in order to determine their acceptability according to statutory requirements
• Citing laws, rules, and regulations as the basis for accepting or rejecting documents
• Providing excellent customer service when answering questions from aircraft owners, vessel owners, attorneys, other county assessor personnel and the general public

Experience and Education: Any combination of education, training, and experience which would likely provide the required knowledge and abilities listed. Normally, this would include one year of full-time experience equivalent to Clerk-Recorder-Assessor Specialist II or two of years of full-time clerical experience working with appraisal, assessment, or property records in an appraiser's office, surveyor's office, or title company.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.Considerable knowledge of: state revenue and taxation laws governing the preparation and processing of assessment rolls, the assessment of property, and the recording and filing of documents; applicable codes, regulations, policies, technical processes, and procedures related to the office; modern office administrative and secretarial practices and procedures, including the use of standard office equipment; business letter writing and the standard format for reports and correspondence; principles and practices of data collection and report preparation; applicable federal, state, county, and office, laws, regulations, policies, and procedures; business arithmetic and basic statistical techniques; basic principles and procedures of record keeping and cash handling; imaging systems and procedures; modern office practices, methods, and computer equipment and applications related to the work; techniques for providing a high level of customer service by effectively dealing with the public, vendors, and County staff.

Working knowledge of: principles of lead supervision and training; English grammar, vocabulary, spelling, punctuation, and composition.

Ability to: plan, assign, direct, and review the work of support staff; perform responsible administrative support and customer service work with accuracy and speed; provide varied, confidential, and responsible administrative work requiring the use of tact and discretion; understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities; interpret and apply administrative and departmental policies and procedures; apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations; respond to and effectively prioritize multiple phone calls, in-person traffic and other requests/interruptions; compose correspondence and reports from brief instructions; organize, maintain, and update database and records systems; make accurate arithmetic, financial, and statistical computations; enter and retrieve data from a computer with sufficient speed and accuracy; react calmly and professionally in emergency, emotional, and/or stressful situations; maintain high personal standards of ethics and integrity; make sound, educated decisions; read and interpret various materials pertaining to the responsibilities of the job; assemble and analyze information, and prepare written reports and records in a clear and concise manner; interact effectively with persons of different social, economic, and ethnic backgrounds; establish and maintain a variety of filing, record keeping, and tracking systems; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, operate computer equipment and specialized software applications programs; use English effectively to communicate in person, over the telephone, and in writing; use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.


An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews.

ADDITIONAL INFORMATION

A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.

HOW TO APPLY

Applications are accepted online at www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: JT
HR Technician: RR

Salary : $66,433 - $80,730