CLERK 1

CLERK 1

Position Description

General Overview

Under general supervision, is responsible for processing, reviewing, and issuing titles for motor vehicles and watercraft. This position requires a high level of attention to detail, knowledge of local, state, and federal regulations regarding title processing, and exceptional customer service skills. The clerk will work directly with the public to ensure that vehicle and watercraft title transactions are accurately handled in a timely manner.

Required Qualifications

Any combination of training and work experience which indicates possession of the skills, knowledge, and abilities listed below.
High School Diploma or equivalent is required. Previous experience in customer service and cash handling is highly preferred.
Must be able to meet bonding requirements.

Knowledge, Skills and Abilities
Strong attention to detail and accuracy; excellent communication skills, both written and verbal; ability to handle customer inquiries and resolve issues in a professional manner; organizational skills with the ability to manage multiple tasks; ability to maintain confidentiality and adhere to privacy laws; familiarity with data entry systems and office software.

Job Duties - The duties listed below are intended to depict tasks performed by this classification.
Review and process title applications for motor vehicles, watercraft, mobile homes, and non-conventional vehicles; provide assistance to the public, in person and over the phone, regarding title-related inquiries; answer questions about title status, fees, and documentation required for title transfer; verify required documentation such as proof of ownership, sales tax receipts, identification, and lien information to ensure that titles can be issued or transferred; accurately enter title-related data into the Ohio Automated Title Processing System (ATPS) and maintain up-to-date records of all transactions; ensure that all paperwork is properly filed and stored in accordance with policies; calculate and collect applicable fees for title processing and related services; provide customers with accurate payment information; ensure that all titles are processed in compliance with applicable laws and regulations; assist in resolving any issues or discrepancies related to title applications, such as missing documents or improper submissions; assist with other duties as required.
Location – Title Bureau, 1030 E. Tallmadge Avenue, Akron, OH 44310
Work Schedule – Monday through Friday 8:00 am – 4:45 pm.
Some Saturday and Monday evening work hours will be required.

Advertised Salary - $17.06 Hourly, $1,364.80 Bi-weekly, $35.484.80 Annual

PRE-EMPLOYMENT TESTING REQUIREMENTS: CRIMINAL BACKGROUND CHECK, PRE-EMPLOYEMENT DRUG AND ALCOHOL TESTING

LOCATION - TITLE BUREAU 1030 E. TALLMADGE AVENUE, AKRON, OH 44310

WORK SCHEDULE - MONDAY THROUGH FRIDAY 8:00 AM - 4:45 PM. SOME SATURDAY AND MONDAY EVENING WORK HOURS WILL BE REQUIRED.

ADVERTISED SALARY - $17.06 HOURLY, $1,364.80 BI-WEEKLY, $35,484.80 ANNUAL

PREFERRED QUALIFICATIONS: MUST BE ABLE TO MEET BONDING ELIGIBILITY REQUIREMENTS. CLERICAL EXPERIENCE IN TYPING, DATA ENTRY, OFFICE EQUIPMENT. CASHIER EXPERIENCE. CUSTOMER SERVICE EXPERIENCE

Position : 225048002

Code : 20252200-2

Type : INTERNAL & EXTERNAL

Group : CLERK CLAS

Posting Start : 04/04/2025

Posting End : 06/06/2025

HOURLY RATE RANGE: $17.06-$17.06