What are the responsibilities and job description for the Child Support Supervisor position at County of Tehama?
About the Department:
Tehama County Department of Child Support Services is one of 47 local child support agencies in California. The department manages approximately 2,700 child support cases. Providing customers excellent service is a top priority. Staff are trained professionals ready to assist customers in opening a case, establishing a child support order, determining paternity, modifying their order, and enforcing their order. Department Core Values: professionalism, teamwork, communication, accountability, and flexibility.
About the Position:
Under limited supervision, the Child Support Supervisor plans, organizes, and directs a unit of Child Support Specialists and related staff; works with higher level staff to determine staff development needs; and performs related work as required.
Ideal Candidate:
Tehama Department of Child Support Services is looking for a positive, professional team member with exceptional attendance, communication skills and eagerness to step into the role of a leader and supervisor.
Duties may include, but are not limited to, the following:
- Plans, prioritizes, and delegates cases and projects to a team of Child Support Specialists and support staff.
- Reviews the quantity and quality of work performed by assigned staff on a day-to- day basis.
- Researches, develops, and conducts group and/or one-on-one training for new and existing staff.
- Coaches/Counsels employees on work performance issues.
- Monitors and reviews casework of line staff.
Knowledge of:
- Basic supervisory principles and practices.
- Civil and criminal law, and Federal and California laws and regulations pertaining to the establishment and enforcement of child support obligations.
Ability to:
- Plan, organize, and prioritize the work of others in order to meet critical deadlines on multiple tasks.
- Assist and train newly assigned staff.
- Apply specialized Federal child support laws and procedures as they apply to intergovernmental and international cases.
Any combination of training and experience which would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
EITHER
One (1) year of full-time experience performing duties comparable to those of a Child Support Specialist III in a state or local government agency;
OR
Two (2) years of full-time experience performing duties comparable to those of a Child Support Specialist II in a state or local government agency.
License & Special Requirements:- Requires a valid California Class C driver’s license.
- Due to IRS Publication 1075 Guidelines as established by the Federal Government and required by California Department of Child Support Services, all employees will be subject to a background check at the time of hiring and at least every 5 years.
Driver License Requirement: Some positions in this classification may require possession of a valid California driver’s license. Employees who drive on County business to carry out job-related duties must possess a valid California driver’s license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.
Tehama County is establishing an eligibility list to fill future vacancies for a Child Support Supervisor, as well as subsequent vacancies which occur during the life of the eligibility list.
*Candidates will have three (3) days to complete the examination. Deadline to complete the T&E is March 3, 2025 by 5pm.
Salary : $27 - $33
