What are the responsibilities and job description for the Child Support Supervisor position at County of Tehama?
Click here to visit the Tehama County Child Support Services website.
Click here to learn more about Tehama County!
About the Department:
Tehama County Department of Child Support Services is one of 47 local child support agencies in California. The department manages approximately 2,700 child support cases. Providing customers excellent service is a top priority. Staff are trained professionals ready to assist customers in opening a case, establishing a child support order, determining paternity, modifying their order, and enforcing their order. Department Core Values: professionalism, teamwork, communication, accountability, and flexibility.
About the Position:
Under limited supervision, the Child Support Supervisor plans, organizes, and directs a unit of Child Support Specialists and related staff; works with higher level staff to determine staff development needs; and performs related work as required.
Ideal Candidate:
Tehama Department of Child Support Services is looking for a positive, professional team member with exceptional attendance, communication skills and eagerness to step into the role of a leader and supervisor.
Duties may include, but are not limited to, the following:
- Plans, prioritizes, and delegates cases and projects to a team of Child Support Specialists and support staff.
- Reviews the quantity and quality of work performed by assigned staff on a day-to- day basis.
- Researches, develops, and conducts group and/or one-on-one training for new and existing staff.
- Coaches/Counsels employees on work performance issues.
- Monitors and reviews casework of line staff.
Click here to view the entire Classification Specification.
Minimum Qualifications
One (1) year of full-time experience performing duties of a Child Support Specialist III in a state or local government agency;
OR
Two (2) years of full-time experience performing duties of a Child Support Specialist II in a state or local government agency.
License & Special Requirements:- Requires a valid California Class C driver’s license.
- Due to IRS Publication 1075 Guidelines as established by the Federal Government and required by California Department of Child Support Services, all employees will be subject to a background check at the time of hiring and at least every 5 years.
Driver License Requirement: Some positions in this classification may require possession of a valid California driver’s license. Employees who drive on County business to carry out job-related duties must possess a valid California driver’s license for the class of vehicle driven and meet automobile insurability requirements of the County. Eligibility for employment for those who do not meet this requirement due to disability will be reviewed on a case-by-case basis by the appointing authority.
The department currently has one (1) vacancy.
Tehama County is establishing an eligibility list to fill future vacancies for a Child Support Supervisor, as well as subsequent vacancies which occur during the life of the eligibility list.
Tehama County is establishing an eligibility list to fill future vacancies for a Child Support Supervisor, as well as subsequent vacancies which occur during the life of the eligibility list.
Examination Information:
Training & Experience (T&E) Examination - Weighted 100%
Applicants who meet minimum qualifications will be notified of their Training and Experience Examination date within two weeks of their application being received.
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate's knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses will be assessed based on the pre-determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the interview eligibility list, candidates must receive a minimum rating of 70% on the examination.
Invitations to participate in an interview will be by phone or email within one week of completing the Training and Experience Examination.
The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate's knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses will be assessed based on the pre-determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the interview eligibility list, candidates must receive a minimum rating of 70% on the examination.
Invitations to participate in an interview will be by phone or email within one week of completing the Training and Experience Examination.
New employees should anticipate being hired at the beginning step of the salary range. Candidates who exceed entry level qualifications may be considered, with approval from the Board of Supervisors, for placement at other than A step.
Please upload ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered.
To learn more about Tehama County's Recruitment & Selection process, please click here.
For questions about this recruitment please contact:
Beatrice Bradley
530-528-4566 | Bradley.Beatrice@tehama.cse.ca.gov
All offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the County.
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE WORKPLACE
Salary : $27 - $33
