What are the responsibilities and job description for the Business Applications Technician II position at County of Thurston?
JOB
The salary for this position is: $5,959 - 7,926 monthly.Thurston County's Information Technology Department is seeking a highly motivated and qualified individual to work independently as a Business Applications Technician 2 (BATII). This position is embedded in the Public Defense Department performing work on specific applications to support the Department’s goals, objectives, and other County operations. A BATII provides guidance to staff and troubleshoots problems related to specific applications. Essential functions may include, but are not limited to, the following: Facilitates the department's production of data necessary to achieve broad department objectives; may include needs assessment of information needs, analysis of workflow, and evaluation of available software packages.Serves as primary liaison with outside consultants to seek solutions to problems, plans technology installations, and ensures compliance with countywide standards.Maximizes the department's use of software through designing spreadsheet and word processing macros; developing databases; downloading data from the mainframe and modifying software programs for specific department needs.Design or customize software (based upon established standards) to fit the needs of the County department or office, overseeing the use and operation of the system.May perform other duties related to the specific business operation.Develops quality assurance and quality control procedures to assure integrity of the system and database.Develops training procedures for staff and users related to the hardware/software and database.May load specified software packages such as operating systems, word processing, or spreadsheet programs into department PCs; troubleshoots hardware problems prior to seeking outside support. Maintains inventory of software and hardware throughout the department.Responds to users' inquiries concerning systems operations; diagnoses software and operator problems; seeks and implements solutions; replaces software packages.To view the full job classification, click here: Business Applications Technician II WORKING CONDITIONS: Office Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. Workload demands may occasionally require work outside the assigned work hours with supervisor approval. This position may have a hybrid/telework schedule available after a probationary period.Travel Requirements - Occasional travel may be required to attend meetings or trainings.Customer Interactions - Daily interactions via phone, in-person, teams, and video with Thurston County staff and the public. WHO WE ARE: Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values. Thurston County Racial Equity and Inclusion Webpage Why you’ll love it here: Thurston County is located between Seattle and Portland in Western Washington’s South Puget Sound Region. Perched in between the mountains and the ocean, the area boasts the perfect blend of year-round outdoor activities including boating, hiking, skiing, and more. The region is also home to the state capitol city of Olympia, known for its many restaurants, microbreweries, coffee shops, farmer’s markets, kids’ activities, history, and art events. Discover more about life in Thurston County at Experienceolympia.com.Message to potential applicants: We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the functions or skills listed in a job description. We are most interested in finding the best candidate for the job, and we understand that may be someone who will learn some of these skills on the job. If you are interested in this position, and meet the minimum qualifications, we encourage you to go ahead and apply! Feel free to think about how you will bring your own set of skills to the role and tell us about the potential that you hold. QUALIFICATIONS: AA degree in computer science or related field and two years of progressive responsibility with at least six months in a leadership capacity.Thorough knowledge of hardware including Mainframe and peripherals, personal computers, network servers, communication devices, printers, plotters, etc.Depending upon area of assignment, knowledge and experience related to specific department's needs and objectives. Must have a clear knowledge and considerable background of the department served.Thorough knowledge of software including network and desktop operating systems, office automation, programming languages, database products.Knowledge of pertinent local, state and federal laws.Ability to interpret policies and procedures and to analyze complex problems.Ability to prioritize work, meet deadlines, and manage a database.Current Washington State Driver's License or have requested and obtained an appropriate accommodation.DESIRED SKILLS: Strong technical skills, knowledge and experience with case management, evidence management, department applications, as well as inventory management and system training.Ability to interact professionally with all levels of personnel.Ability to communicate (oral and written) clearly and effectively with all levels within the County. OTHER RELATED RECRUITMENT INFORMATION: Questions about this recruitment? Please contact: Lonnie Richards, Business Applications Supervisor at Lonnie.richards@co.thurston.wa.us This position is: Represented by a unionEligible for benefitsEligible for overtime under the Fair Labor Standards Act (FLSA)Items requested for consideration: ApplicationResumeLetter of Interest Please note: Information in this announcement is subject to change without notice at any time during the length of the job advertisement. THURSTON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYERThurston County is committed to provide equal opportunity to all persons seeking or having access to its employment, services and activities, which is free from restriction based on race, sex, marital status, color, creed or religion, national origin, age, sexual orientation, including gender expression or identity, pregnancy, status as an honorably discharged veteran or military status, genetic information, or the presence of any sensory, mental or physical disability, unless based upon bona fide occupational qualifications. Applicants with disabilities who need accommodation with the application or selection process should contact Thurston County’s Human Resources, at (360) 786-5498. Those who are deaf, deaf-blind, hard of hearing or speech impaired may use the statewide relay system to reach Thurston County offices and departments to conduct their business telephonically. Relay users can simply dial 7-1-1 (or 1-800-833-6388) to connect with Washington Relay.
The salary for this position is: $5,959 - 7,926 monthly.Thurston County's Information Technology Department is seeking a highly motivated and qualified individual to work independently as a Business Applications Technician 2 (BATII). This position is embedded in the Public Defense Department performing work on specific applications to support the Department’s goals, objectives, and other County operations. A BATII provides guidance to staff and troubleshoots problems related to specific applications. Essential functions may include, but are not limited to, the following: Facilitates the department's production of data necessary to achieve broad department objectives; may include needs assessment of information needs, analysis of workflow, and evaluation of available software packages.Serves as primary liaison with outside consultants to seek solutions to problems, plans technology installations, and ensures compliance with countywide standards.Maximizes the department's use of software through designing spreadsheet and word processing macros; developing databases; downloading data from the mainframe and modifying software programs for specific department needs.Design or customize software (based upon established standards) to fit the needs of the County department or office, overseeing the use and operation of the system.May perform other duties related to the specific business operation.Develops quality assurance and quality control procedures to assure integrity of the system and database.Develops training procedures for staff and users related to the hardware/software and database.May load specified software packages such as operating systems, word processing, or spreadsheet programs into department PCs; troubleshoots hardware problems prior to seeking outside support. Maintains inventory of software and hardware throughout the department.Responds to users' inquiries concerning systems operations; diagnoses software and operator problems; seeks and implements solutions; replaces software packages.To view the full job classification, click here: Business Applications Technician II WORKING CONDITIONS: Office Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. Workload demands may occasionally require work outside the assigned work hours with supervisor approval. This position may have a hybrid/telework schedule available after a probationary period.Travel Requirements - Occasional travel may be required to attend meetings or trainings.Customer Interactions - Daily interactions via phone, in-person, teams, and video with Thurston County staff and the public. WHO WE ARE: Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values. Thurston County Racial Equity and Inclusion Webpage Why you’ll love it here: Thurston County is located between Seattle and Portland in Western Washington’s South Puget Sound Region. Perched in between the mountains and the ocean, the area boasts the perfect blend of year-round outdoor activities including boating, hiking, skiing, and more. The region is also home to the state capitol city of Olympia, known for its many restaurants, microbreweries, coffee shops, farmer’s markets, kids’ activities, history, and art events. Discover more about life in Thurston County at Experienceolympia.com.Message to potential applicants: We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the functions or skills listed in a job description. We are most interested in finding the best candidate for the job, and we understand that may be someone who will learn some of these skills on the job. If you are interested in this position, and meet the minimum qualifications, we encourage you to go ahead and apply! Feel free to think about how you will bring your own set of skills to the role and tell us about the potential that you hold. QUALIFICATIONS: AA degree in computer science or related field and two years of progressive responsibility with at least six months in a leadership capacity.Thorough knowledge of hardware including Mainframe and peripherals, personal computers, network servers, communication devices, printers, plotters, etc.Depending upon area of assignment, knowledge and experience related to specific department's needs and objectives. Must have a clear knowledge and considerable background of the department served.Thorough knowledge of software including network and desktop operating systems, office automation, programming languages, database products.Knowledge of pertinent local, state and federal laws.Ability to interpret policies and procedures and to analyze complex problems.Ability to prioritize work, meet deadlines, and manage a database.Current Washington State Driver's License or have requested and obtained an appropriate accommodation.DESIRED SKILLS: Strong technical skills, knowledge and experience with case management, evidence management, department applications, as well as inventory management and system training.Ability to interact professionally with all levels of personnel.Ability to communicate (oral and written) clearly and effectively with all levels within the County. OTHER RELATED RECRUITMENT INFORMATION: Questions about this recruitment? Please contact: Lonnie Richards, Business Applications Supervisor at Lonnie.richards@co.thurston.wa.us This position is: Represented by a unionEligible for benefitsEligible for overtime under the Fair Labor Standards Act (FLSA)Items requested for consideration: ApplicationResumeLetter of Interest Please note: Information in this announcement is subject to change without notice at any time during the length of the job advertisement. THURSTON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYERThurston County is committed to provide equal opportunity to all persons seeking or having access to its employment, services and activities, which is free from restriction based on race, sex, marital status, color, creed or religion, national origin, age, sexual orientation, including gender expression or identity, pregnancy, status as an honorably discharged veteran or military status, genetic information, or the presence of any sensory, mental or physical disability, unless based upon bona fide occupational qualifications. Applicants with disabilities who need accommodation with the application or selection process should contact Thurston County’s Human Resources, at (360) 786-5498. Those who are deaf, deaf-blind, hard of hearing or speech impaired may use the statewide relay system to reach Thurston County offices and departments to conduct their business telephonically. Relay users can simply dial 7-1-1 (or 1-800-833-6388) to connect with Washington Relay.
Salary : $5,959 - $7,926
