What are the responsibilities and job description for the Information Technology Section Manager - Court Administration position at County of Volusia?
This position reports to the Deputy Court Technology Officer and manages the Desktop and System Support Team, fostering a collaborative work environment. Please visit https://www.circuit7.org/employment-opportunities for more details. Very responsible administrative work overseeing and directing the day-to-day activities of Information Technology services areas.
(NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.)
- Manages service area including personnel (staffing, discipline, hiring, evaluations, and schedules); budget, goals, and priorities; purchasing, etc.
- Develops and maintains curricula and training records to enhance staff effectiveness through education programs, seminars, cross training, and classes.
- Participates in the development, implementation, review, and update of Information Technology's overall strategic and tactical plans, goals, priorities, and missions.
- Develops and provides strategic, tactical, and operational plans for section.
- Plans, organizes, coordinates, and directs the analysis, procurement, implementation and support of computer systems and services.
- Develops bid specifications, RFQs, RFPs, and the criteria to evaluate vendor proposals for new products and services.
- Serves as a liaison between county and outside communications, software, and computer hardware vendors.
- Ensures proper functioning of the county's computer systems and keeps hardware and software systems updated to meet organizational needs.
- Ensures the security and integrity of the county's computer systems and networks.
- Establishes operating service levels and ensures schedules are met and quality of service achieved.
- Develops, recommends, and maintains software and hardware standards, guidelines, and procedures for sections, divisions, and county.
- Designs, plans, and manages complex and specialized technology and non-technology projects to include funding, staffing, resources, and project plans.
- Remains current on changes in technologies, current trends, and developments in the industry relative to section.
- Reviews and evaluates new and existing information systems and services; provides analysis to ensure operational and maintenance effectiveness, timeliness, and level of benefit.
- Analyzes present and future technology needs and issues and prepares recommendations and specifications accordingly. Reviews solutions on how best to use information technology to solve business problems.
- Compiles, analyzes, and summarizes information from various sources; prepares reports on applicability of information and makes recommendations.
- Develops and recommends section budgets and participates in development of the overall division budget; manages and monitors approved section budget.
- Establishes and maintains section processes for compliance with division and countywide fixed asset tracking requirements.
- Develops and manages relationships outside agencies.
- Meets with senior management, officials, to explain various projects and work programs and to report on progress and issues.
- Responds to emergency situations.
- Performs other duties as assigned.
Bachelor’s degree in information systems, Business Administration, Public three (3) years of progressively responsible experience managing computer systems staff, services, and/or operations. A comparable amount of experience, training, and education may be substituted for the minimum requirements.
- Knowledge of administrative procedures, such as budgeting, hiring, and supervision.
- Knowledge of effective supervisory and management practices and procedures.
- Knowledge of systems analysis and information processing.
- Knowledge of the operating characteristics, capabilities, and limitations of computing systems and related equipment for large, multi-platform sites.
- Knowledge of the complexities of a full-service Information Technology operation.
- Knowledge of computer system evaluation, selection, and implementation practices.
- Knowledge of principles, practices, terminology, and trends in information technology services.
- Skilled in administering and managing multiple technical programs and projects simultaneously.
- Skilled in conducting needs assessments.
- Skilled in technical supervision and training of subordinate staff.
- Skilled in developing and implementing operational processes and work plans to ensure the delivery of secure and reliable information technology services.
- Skilled in addressing operational issues quickly and effectively.
- Able to lead teams of people from different organizations as required to accomplish specific goals and overcome operational problems.
- Able to establish and control workflow of projects through completion.
- Able to plan, coordinate and direct activities of a group of employees with a wide range of occupational skills.
- Able to develop and maintain procedures and policies.
- Able to interpret and communicate user's needs and requests.
ADA REQUIREMENTS:
Physical Demands: Sedentary work. Ability to see, talk; finger dexterity.
Environmental Demands: Primarily inside work.
Mental Demands: Ability to read and comprehend professional manuals, legal documents, ordinances, statutes; instructions, reports, abstracts, financial reports, letters, and summaries. Ability to write reports, evaluations, summaries, letters, financial reports, procedures, and policies. Ability to perform general mathematical functions. Ability to speak publicly and extemporaneously; conversant in policies, techniques, and procedures of discipline. Ability to analyze data and develop conclusions. Ability to identify and resolve problems.
Salary : $81,432 - $93,646
