Supervisor IV-Ocean Center Housekeeping Manager

Highly responsible managerial work coordinating and scheduling Ocean Center Housekeeping staff and managing all phases of housekeeping management and coordination of responsibilities.

• Selects and trains qualified housekeeping staff.
• Develops and implements formal training programs and conducts staff training sessions.
• Develops and implements Standard Operating Procedures for the housekeeping department.
• Prepares work schedules in coordination with building event activity.
• Plans and develops strategies to manage and accomplish event-related cleaning activities.
• Manages relationships with temporary service agencies.
• Schedules temporary workers as needed, provides training, and supervises their activities.
• Provides guidance, direction, and counseling for staff.
• Conducts annual performance reviews for housekeeping staff.
• Manages the Material Safety Data Sheet (MSDS) program.
• Provides training on the safe use and operation of equipment, chemicals, and other job-related tools and resources.
• Manages housekeeping staff and provides directions to ensure all post orders are followed, including restocking carts for the next shift.
• Represents the housekeeping department at client meetings and events, ensuring client expectations are met.
• Creates annual operating and related capital budget and monitors monthly results to ensure adherence.
• Monitors payroll costs to ensure adherence to labor budgets.
• Develops and implements cleaning and housekeeping strategies to achieve overall success and desired quality performance standards for both public and service areas.
• Stays updated on new techniques and products to improve cleaning services.
• Recommends enhancements and improvements to service delivery.
• Maintains equipment in working order.
• Coordinates preventive maintenance programs and repairs.
• Conducts regular supply and equipment inventories.
• Manages cleaning and paper supplies, placing orders as per Volusia County Master Agreements.
• Establishes and administers controls to guard against theft and waste.
• Researches available products (paper, plastic, chemicals) used in the department.
• Makes recommendations for changes and stays relevant with market products.

• May be assigned to other county locations based upon operational needs.
• Attends work on a regular and consistent basis.
• Must adhere to Federal, State, County and Local ordinances.
• Responds to emergency situations.
• Performs other duties as assigned.

Graduation from high school or possession of a GED and two (2) years of experience as a supervisor III or seven (7) years of experience coordinating housekeeping/stewarding work and scheduling employees engaged in facilities and room-ready maintenance, or similar type work.
 
Must possess a valid driver’s license.
 
Must possess and maintain a valid Florida driver’s license within 30 days of hire. 
 
A comparable amount of education, training, or experience may be substituted for the minimum requirements.

• Knowledge of management/supervisory principles, practices, and techniques.  
• Knowledge of building management and maintenance.  
• Knowledge of budgetary principles and practices.  
• Knowledge of hospitality/convention management. 
• Knowledge of event coordination and client services. 
• Ability to manage and supervise others effectively.  

• Ability to assess manpower needs. 
• Ability to budget effectively. 
• Ability to listen and communicate effectively.
• Ability to respond to emergency situations.
• Ability to communicate effectively both orally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to work under stressful conditions.
• Ability to interact effectively with others.
• Must be able to relocate to other county locations based upon operational needs

Mental Demands: Ability to read and comprehend technical and professional manuals and journals, procedures; safety instructions; instructions, memos, letters; blueprints, schematics, layouts. Ability to write reports, evaluations, financial reports, memos, procedures, and policies. Ability to perform general mathematical functions and shop math. Ability to speak clearly and concisely to relay instructions, information, data and details to layman/employees.
 
Physical Demands: Ability to talk and hear. Visual acuity (peripheral vision, depth perception) to operate a motorized vehicle. Ability to lift, push, pull 50 lbs. grasp, handle, reach overhead, balance, and climb. Ability to traverse uneven, wet, or broken terrains. Ability to work on your feet for extended periods of time. Ability to tolerate moderate contact with cleaning agents. 
 
Environmental Demands: Generally inside work. May be exposed to inclement weather including, but not limited to heat, humidity, and cold. May require exposure to chemicals/cleaning agents, dust, insects, noise, fumes, and confined spaces inside work.

Salary : $51,189