Establishment Unit Coordinator

POSITION SUMMARY

Responsible for providing clerical support services to the Establishment Unit to provide excellent customer service to the public, other County/Court departments, attorneys and co-workers. Responsible to coordinate and process the work involving paternity establishment and staff attorney representation. All duties must comply with State laws and rules and meets the requirements at PACSES (Pennsylvania Child Support Enforcement System) and York Domestic Relations Section procedure as well as local Court rules and procedures. In addition, some within this category provide additional duties to interpret the proceedings for Spanish speaking clients.

ESSENTIAL REQUIREMENTS, DUTIES, AND RESPONSIBILITIES

• Must possess 2 years post High School Degree or equivalent experience in support field or any equivalent combination of acceptable training and experience which has provided knowledge, skills and abilities to perform the responsibilities of the position
• Bi-lingual skills not required, but are considered a plus of any candidate
• Must possess good communication skills both verbal and written
• Must possess very good organizational and time management skills
• Ability to set up and type correspondence, forms, tables, schedules etc. using a personal computer word processing program and/or typewriter as necessary
• Must be able to perform mathematical computations (addition, subtraction, multiplication, division, percentages) either manually or by using a calculator
• Ability to work within the organizational structure (Chain of Command) and adhere to and support the policies and procedures of the Court and/or County
• Ability to file paperwork and/or locate a case within the office through various methods
• Ability to lead and direct personnel within the unit to accomplish the goals of the unit
• Ability to establish and maintain a professional demeanor with staff, representatives of other offices and the public
• Assist training workers in Establishment Unit as well as cross-training employees to be able to provide back-up
• Assist in development and maintenance of a manual for workers in Establishment Unit to utilize in determining procedures and standards for completing tasks.
• Monitor and prepare paternity cases from scheduling genetic testing through location and trial until a determination of paternity is made by the court and documented on the PACSES system
• Coordinate staff attorney appointments and process attorney correspondence
• Responsible to locate and distribute cases for future conferences to the Officer holding the conference
• Prepare cases for conference by confirming demographic, employment and wage information
• Complete locate work as necessary to find parties and/or income for establishment of an order
• Monitor and respond to voice mail request from clients for payment records. Print and mail as appropriate
• Update docket indices in computer as needed
• Review and determine re-direction of conference notices that have been returned to assist in completion of service of the notice
• Process voluntary acknowledgment of paternity with a defendant including advising the party of his rights regarding the paternity proceedings
• Process wage attachments that conference officers generate from conferences
• Mail orders received from Court in appeal hearings
• Receive and distribute court orders/pleadings and motions with “blue backs” timely and to the correct person for processing.
• Assist with processing and monitoring cases for which an appeal has been filed to Superior Court
• Complete monthly file management assignments
• Maintain and submit required statistical reports on work activit
• Carry out required Case File Maintenance System tasks to ensure ease of file location for all office workers
• Assist with special projects
• Demonstrate proficiency with general, duty-specific and duty-related portions of the PACSES system
• Comply with all computer and office security, safety procedures, and confidentiality requirements
• Attend periodic training about PACSES, the support system or other relevant topics to enhance work performance
• Other reasonable duties as assigned by Supervisor.

Job Type: Full-time

Pay: From $18.81 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $19