Inbound Sales Development Representative

Launched in 2012 by two Stanford professors, Andrew Ng and Daphne Koller, Coursera is now one of the largest online learning platforms in the world, with 168 million registered learners. Our mission is to provide universal access to world-class learning. We partner with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations and Professional Certificates degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

The Sales Development Team is a critical component of our growth plan. All inbound and outbound engagement with prospective customers starts with the SDR team. As an Inbound Sales Development Representative (SDR), you will be responsible for generating interest in Coursera by contacting prospects, presenting our solutions, and qualifying leads for our sales team. You will work closely with sales and marketing teams to ensure we operate as a seamless organization to build our pipeline of business.

The ideal individual will have experience with enterprise sales/partnerships and be interested in working for a social enterprise. Your knowledge of education technology and enterprise learning, combined with superior communication skills and analytical abilities, will shape Coursera's campus business to help us provide more access to education globally.

Responsibilities:

• Build a pipeline of leads for the sales team by qualifying inbound inquiries and reaching out to high-potential prospects.
• Conduct effective discovery and qualification conversations with prospects through your deep understanding of our product value proposition and use cases.
• Develop creative strategies for engaging and nurturing prospects using content, email, phone, social media and any other strategies that work!
• Partner closely with members of the sales and marketing teams to coordinate engagement strategies and improving processes
• Use your frontline knowledge of customer needs to educate the broader team on learnings and opportunities.
  
  

Basic Qualifications:

• A degree or professional experience
• 6 months of experience in a customer facing role
• Must reside in either Los Angeles or Colorado
  
  

Preferred Qualifications:

• Comfort working in ambiguous, quickly-changing environments
• Have a basic understanding of sales and marketing
• Experience with personal and interpersonal skills in order to effectively communicate with customers
• Experience with high volume request and excellent time management skills
  
  

If this opportunity interests you, you might like these courses on Coursera:

• Sales Training: Building Your Sales Career
• Salesforce Fundamentals
  
  

Compensation:

US Zone 1

This role is not available in Zone 1

US Zone 2

$41,160 - $51,450 USD

US Zone 3

This role is not available in Zone 3

The range(s) listed above is the expected annual base salary for this role, subject to change.

Salary is just one component of Coursera's total rewards package. All regular employees are also eligible for a bonus program and equity in the form of RSU's.

A number of factors are taken into account when determining pay, which includes: job level, location, training/education, business need, skill set and internal equity.

Current Zone Locations:

• Zone 1- San Francisco Metro, New York City Metro or Seattle Metro
• Zone 2 - CA (outside of SF Bay Area), CO, CT, DC, GA, IL, MA, MD, NY/NJ (other than NYC), OR, RI, TX, VA, WA (other than Seattle)
• Zone 3 - all other US locations
  
  

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.