What are the responsibilities and job description for the Hotel Guest Services Associate position at Courtyard By Marriot, Lake Placid?
Job Overview
We are seeking a highly motivated and detail-oriented Hotel Guest Services Associate to join our team at Courtyard By Marriot, Lake Placid. As a key member of our hotel staff, you will be responsible for ensuring that every guest has a comfortable and enjoyable stay.
Duties and Responsibilities
- Clean and service guest rooms to provide a pleasant experience for guests
- Greet guests and respond to queries in a friendly and professional manner
- Change bed linen, make beds, and replenish bathroom amenities as needed
- Sweep and mop floors, vacuum carpets, and dust and polish furniture to maintain a clean and tidy environment
- Empty trash containers and report any technical issues or maintenance needs to the management team
Requirements and Qualifications
To be successful in this role, you will need:
- A keen eye for detail and excellent time management skills
- Pleasant and friendly demeanor with strong customer service skills
- The ability to work independently and as part of a team
- Flexible working hours and physical mobility and stamina to perform tasks
