What are the responsibilities and job description for the Room Attendant/Housekeeping position at Courtyard by Marriott Ames?
Job Summary: Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.
Job Duties:
- Maintains the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates and vendors.
- Sets up cleaning cart with supplies. Maintains carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
- Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways.
- Washes shower walls and tub, cleans toilets and stall walls. Wipes exposed pipes, cleans mirrors, sinks and walls in order to have clean and sanitary guest and public restrooms.
- Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests.
- Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
- Dusts and polishes all furniture, fixtures and wall hangings.
- Strips bed of all linens and remakes with fresh linens.
- Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows).
- Vacuums rooms, public areas, and hallways.
- Inspects door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
- Checks lights and remotes to ensure all are in working order.
- Maintains a friendly, cheerful, and courteous demeanor at all times.
- Performs other duties as assigned.
Requirements:
- Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
- Ability to scrub and scour surfaces, extending arms over head, bending, and stooping to perform cleaning tasks.
- Ability to push and/or pull equipment weighting up to 100 lbs.
- Ability to lift a maximum of 50 lbs.
- Ability to communicate effectively with guests and associates.
- Ability to work a flexible schedule, including weekends and holidays.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning Experience: 1 year (Preferred)
- Hotel Experience: 1 year (Preferred)
Ability to Relocate:
- Ames, IA 50010: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $13