What are the responsibilities and job description for the Housekeeping Inspector position at Courtyard by Marriott Lynnwood l CSM Corporation?
Job Duties:
Competencies/Skills Required: Prior housekeeping supervision experience preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High school diploma or GED required.
Physical Requirements: Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift. Significant bending required.
- Accountable for guest satisfaction by providing quality room cleanliness and room supplies.
- Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable.
- Works side by side with staff to train and model appropriate guest service standards.
- Ensures all required training for department employees is completed and training records are maintained.
- Analyzes quality issues, identifies training needs, suggests changes and ensures implementation to improve results.
- Utilizes available resources and adheres to CSM training policies.
- Promotes collaboration and positive, professional work environment.
- Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
- Responsible for assisting and supporting all housekeeping/laundry initiatives and meeting productivity stands at the hotel level.
- Must have high attention to detail, good communication skills, leadership ability and excellent problem solving skills.
- Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving.
- Work together with Engineering to report maintenance issues.
- Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all CSM Standard Operating Procedures.
- Other duties as assigned.
Competencies/Skills Required: Prior housekeeping supervision experience preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
Education: High school diploma or GED required.
Physical Requirements: Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift. Significant bending required.
Benefits: CSM is proud to offer part time employees a benefits program that includes health and wellness resources, income protection, and retirement planning.
Pay Range: $19.00/hr - $21.00/hr
Behaviors
Preferred- Leader: Inspires teammates to follow them
- Team Player: Works well as a member of a group
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Salary : $19 - $21